Agency/Syndication Relationship Manager

April 2, 2024

Agency/Syndication Relationship Manager


  • Standard / Permanent
  • ES-MD-Madrid
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BNP Paribas is an international bank with leading positions in the European market. It is present in 74 countries and employs more than 192,000 people, 146,000 of whom are in Europe. The Group holds key positions in its three main areas of activity: Domestic Markets and International Financial Services (whose retail banking and financial services network is part of Retail Banking & Services), as well as Corporate & Institutional Banking, which offers services to corporate and institutional clients. The Group supports its customers (individuals, entrepreneurs, SMEs, large companies and institutions) to help them carrying out their projects by providing financing, investment, savings and insurance services.

In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is number one in retail financing in Europe.

BNP Paribas is developing its integrated retail banking model in the Mediterranean countries, Turkey, Eastern Europe and has an important network on the US West Coast. In both its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas has leading positions in Europe, a strong presence in the Americas and a solid and growing network in the Asia-Pacific region.

The European Trade Finance Service Center has 130 employees across 16 nationalities in Spain and provides solutions for Domestic and international Guarantees, Syndicated guarantees, Fronting, Green and sustainable linked guarantees and Documentary products (Import and Export) for both, corporations or institutions, in close collaboration with the Global Trade Solutions teams.


Within Group BNP Paribas ITO Function, Global Trade Operations, a community of 700* people in the 3 CIB regions & 50 countries, leverage on their integrated and global model to accompany the business strategy being the Global Trade operations Platforms a key enablers of the transformation.


Transversal role within TFSC with the responsibility to coordinate all flows relating to syndicated guarantees facilities and to act as an interface between the borrowers and their lenders.

The Agency Relationship Manager will manage day to day operations on the agency portfolio. Tasks can include (but not limited to):

  • Portfolio Management
  • Customer relation:
    • Owner of customer relationship aspects
    • Interface with the borrower on documentation and functional aspects
  • Collection of financial and technical information
  • Sending/providing documents to lenders
  • Liaison with technical advice
  • Management of questions and answers between the borrower and the lenders
  • Contact management (mailing list, Debtdomain)
  • Verification of compliance with contractual commitments (financial ratios, change in margin)
  • Collection and control of resolutive conditions
  • Maintenance of securities
  • Management of draws and renewals
  • Management of extension options
  • Organization of conference calls / bank meetings 

Management of waivers & amendments

  • Proofreading/negotiation of legal documentations.
  • Vote management (sending, Q&A collection, vote counting, conditions management).
  • Instruction relaying to the back office for updating relevant systems.
  • Management of financial flows where applicable


  • Strong academic history, Master degree in Finance, Business school with a major in Finance or equivalent
  • Fluent English (mandatory); French (preferred); Spanish (a plus)
  • Excellent written and verbal communication skills
  • Rigor, attention to details on Legal, compliance and risk aspects
  • Curios & natural dynamism
  • Ability to monitor multiple operations simultaneously
  • Good in managing client relationship, and have a good sense of customer service
  • Team player
  • Team worker, leadership

Diversity and Inclusion Commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

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