Contact us

BNP Paribas in Spain

Contact information

You may find a list with the contact emails of the different entities at the bottom of the page.

Our offices in Spain

ARVAL

Anabel Segura, 14, 28108, Alcobendas, Madrid | +34 91 659 72 00

Plaza Europa 43, 08908, L’Hospitalet de Llobregat, Barcelona | +34 93 478 31 69

Juan de la Cierva 27, 46980, Paterna, Valencia | +34 96 131 84 41

Portuetxe 51, 20018, San Sebastián | +34 94 322 39 72

BNP PARIBAS ASSET MANAGEMENT

Hermanos Bécquer 3, 28006, Madrid | +34 91 388 89 00

Contacto – BNPP AM España inversor profesional (bnpparibas-am.com)

BNP PARIBAS CARDIF

Emilio Vargas 4, 28043, Madrid | +34 91 590 30 01

BNP PARIBAS CORPORATE & INSTITUTIONAL BANKING

Emilio Vargas 4, 28043, Madrid | +34 91 762 54 12

Calle Entenza 325-335, 08029, Barcelona | +34 93 206 97 00

Torre Iberdrola, Plaza Abando 5, 48009 Bilbao

Coruña B.C. NEVO – Avda. Linares Rivas, 30 piso 11, 15005 Coruña

Cash Management Client Support – Emilio Vargas 4, 28043 +34 91 762 38 61| +34 900 533 406

BNP PARIBAS FACTOR

Emilio Vargas 4, 28043, Madrid | +34 91 762 56 94

Calle Entenza 325-335, 08029, Barcelona | +34 93 206 97 00

Torre Iberdrola, Plaza Abando 5, 48009 Bilbao

BNP PARIBAS PERSONAL FINANCE

Paseo de los Melancólicos 14 A, 28005, Madrid | +34 91 337 07 00

BNP PARIBAS REAL ESTATE

Emilio Vargas 4, 28043, Madrid | +34 91 454 96 00

Av. Diagonal 662/664 3ºB, 08034, Barcelona | +34 93 301 20 10

Plaza de América 2, 46004, Valencia | +34 96 316 31 20

SECURITIES SERVICES

Emilio Vargas 4, 28043, Madrid | +34 91 762 35 00

BNP PARIBAS WEALTH MANAGEMENT

Hermanos Bécquer 3, 28006, Madrid | +34 91 388 89 00

Calle Entenza 325-335, 08029, Barcelona | +34 93 467 70 90

BNP PARIBAS LEASING SOLUTIONS

Paseo de los Melancólicos 14 A, 28005, Madrid | +34 91 919 56 91

UCI

Calle Amaltea, 32 (Visionary Building), 28045 Madrid | +34 91 337 37 37

Comercial support channel

BNP Paribas S.A, Sucursal en España

Entities included:

Securities Services (for institutional clients only): customerattention.securitiesservices@bnpparibas.com

BNP Paribas Wealth Management (only for WM clients in Spain): wm.clientes@bnpparibas.com

Complaints support channel

In cases where you consider that any matter has not been satisfactorily resolved by Commercial Support and merits further clarification or a formal complaint, you may contact the Complaints Support service through the following channels:

BNP Paribas S.A, Sucursal en España

Entities included:

BNP Paribas Corporate & Institutional Banking
Securities Services
BNP Paribas Wealth Management

SAC-quejasyreclamaciones@bnpparibas.com

Arval

calidad.calidad@arval.es

BNP Paribas Asset Management

www.bnpparibas-am.es/inversor-profesional/contacto/

BNP Paribas Cardif

defensaasegurado@cardif.com

BNP Paribas Factor

SAC-quejasyreclamaciones@bnpparibas.com

BNP Paribas Personal Finance

SAC-quejasyreclamaciones@cetelem.es

BNP Paribas Real Estate

atencion.clientes@realestate.bnparibas

BNP Paribas Leasing Solutions

reclamaciones.leasingsolutions@bnpparibas.com

Nickel

https://support.nickel.eu/es/no-estoy-satisfecho-y-quiero-presentar-una-queja

UCI

atencionalcliente@uci.com

Customer Service Regulation

Access here the Customer Service Regulation in force today. Entities adhering to the it of BNP Paribas S.A, Branch in Spain:

BNP Paribas Factor S.A, Sucursal en España

If, after having gone to the Customer Service, the response is not satisfactory or the period indicated in the Regulation has elapsed without having received a response, you can submit the complaint or claim to the Complaints Service of the corresponding Supervisory Body:

Bank of Spain

Calle Alcalá 48, 28014 Madrid
Access to the Banco de España Virtual Office

National Securities Market Commission

Calle Edison 4, 28006 Madrid
National Securities Market Commission Form (PDF 70 KB)

Directorate-General for Insurance and Pension Funds

Paseo de la Castellana 44, 28046 Madrid
Form General Directorate of Insurance and Pension Funds (PDF 64 KB)