Contact us

BNP Paribas in Spain

Contact information

You may find a list with the contact emails of the different entities at the bottom of the page.

Our offices in Spain

ARVAL

Anabel Segura, 14, 28108, Alcobendas,                           Madrid | +34 91 659 72 00 

Plaza Europa 43, 08908, L’Hospitalet de Llobregat, Barcelona | +34 93 478 31 69 

Juan de la Cierva 27, 46980, Paterna,                             Valencia | +34 96 131 84 41

Portuetxe 51, 20018,                                                                San Sebastián | +34 94 322 39 72

BNP PARIBAS ASSET MANAGEMENT

Hermanos Bécquer 3, 28006,                                            Madrid | +34 91 388 89 00 

 

Contacto – BNPP AM España inversor profesional (bnpparibas-am.com)

BNP PARIBAS CARDIF

Emilio Vargas 4, 28043,                                                        Madrid | +34 91 590 30 01

BNP PARIBAS CORPORATE & INSTITUTIONAL BANKING

Emilio Vargas 4, 28043,                                                    Madrid | +34 91 762 54 12

Calle Entenza 325-335, 08029,                                        Barcelona | +34 93 206 97 00

Torre Iberdrola, Plaza Abando 5, 48009                        Bilbao

Coruña B.C. NEVO – Avda. Linares Rivas, 30 piso 11, 15005  Coruña 

 

Cash Management Client Support – Emilio Vargas 4, 28043          +34 91 762 38 61| +34 900 533 406

 

BNP PARIBAS FACTOR

Emilio Vargas 4, 28043,                                                       Madrid | +34 91 762 56 94

Calle Entenza 325-335, 08029,                                          Barcelona | +34 93 206 97 00

Torre Iberdrola, Plaza Abando 5, 48009                          Bilbao

BNP PARIBAS PERSONAL FINANCE

Paseo de los Melancólicos 14 A, 28005,                                  Madrid | +34 91 337 07 00

BNP PARIBAS REAL ESTATE

Emilio Vargas 4, 28043,                                                       Madrid | +34 91 454 96 00

Av. Diagonal 662/664 3ºB, 08034,                                    Barcelona | +34 93 301 20 10

Plaza de América 2, 46004,                                                Valencia | +34 96 316 31 20

SECURITIES SERVICES

Emilio Vargas 4, 28043,                                                       Madrid | +34 91 762 35 00

 

BNP PARIBAS WEALTH MANAGEMENT

Hermanos Bécquer 3, 28006,                                           Madrid | +34 91 388 89 00 

Calle Entenza 325-335, 08029,                                          Barcelona | +34 93 467 70 90

BNP PARIBAS LEASING SOLUTIONS

Paseo de los Melancólicos 14 A, 28005,                                  Madrid | +34 91 919 56 91

UCI

Calle Amaltea, 32 (Visionary Building), 28045                                    Madrid | +34 91 337 37 37

Comercial support channel

BNP Paribas S.A, Sucursal en España

Entities included:

Securities Services (for institutional clients only): customerattention.securitiesservices@bnpparibas.com

BNP Paribas Wealth Management: es_customer_services@bnpparibas.com

Arval

Generic: arval@arval.es
Customer support SMDirect: arvaldirecto@arval.es
Customer support Caixa Renting: info@caixarenting-auto.es
Volvo Car Renting: cliente@volvocarrenting.es
Honda Renting: Honda.renting@arval.es
Customer support Partners: clientepartners@arval.es
Hyundai Renting: Hyundai.renting@arval.es
Kia Renting: Kia.renting@arval.es
Opel Drive: opeldrive@arval.es
Free to Move Lease: Free2move-lease@arval.es
Cetelem Renting: info@cetelem-renting.es

BNP Paribas Asset Management

www.bnpparibas-am.es/inversor-profesional/contacto/

BNP Paribas Cardif

atencioncliente@es.cardif.com

BNP Paribas Factor

reclamaciones.bnppfactor@bnpparibas.com

BNP Paribas Personal Finance

posventa@cetelem.es

BNP Paribas Real Estate

atencion.clientes@realestate.bnparibas

BNP Paribas Leasing Solutions

operaciones@bnpparibas.com

Nickel

https://nickel.eu/es-es/contacto

UCI

clientes@uci.com

Complaints support channel

In cases where you consider that any matter has not been satisfactorily resolved by Commercial Support and merits further clarification or a formal complaint, you may contact the Complaints Support service through the following channels:

BNP Paribas S.A, Sucursal en España

Entities included:

  • BNP Paribas Corporate & Institutional Banking
  • Securities Services
  • BNP Paribas Wealth Management

SAC-quejasyreclamaciones@bnpparibas.com

Arval

calidad.calidad@arval.es

BNP Paribas Asset Management

www.bnpparibas-am.es/inversor-profesional/contacto/

BNP Paribas Cardif

defensaasegurado@cardif.com

BNP Paribas Factor

SAC-quejasyreclamaciones@bnpparibas.com

BNP Paribas Personal Finance

SAC-quejasyreclamaciones@cetelem.es

BNP Paribas Real Estate

SAC-quejasyreclamaciones@bnpparibas.com

BNP Paribas Leasing Solutions

reclamaciones.leasingsolutions@bnpparibas.com

Nickel

https://support.nickel.eu/es/no-estoy-satisfecho-y-quiero-presentar-una-queja

UCI

atencionalcliente@uci.com

Customer Service Regulation

Access here the Customer Service Regulation in force today. Entities adhering to the it of BNP Paribas S.A, Branch in Spain:

  • BNP Paribas Factor S.A, Sucursal en España
  • BNP Paribas Fortis, S.A., N.V., Sucursal en España

Header photo credit: © Gajus Images