¿Hablas inglés, español?

¿Te gustaría trabajar en un ambiente internacional?

¿Quieres participar en el crecimiento de un equipo de TI que proporciona un servicio de calidad a todas las entidades de BNP Paribas Personal Finance en todo el mundo?

¡Si tu respuesta es sí, por favor sigue leyendo!

En BNP Paribas Personal Finance, precisamos incorporar un(a) estudiante o recién licienciado/a en beca que pueda dar soporte a un equipo de desarrollo internacional, que forma parte de South Europe Technologies (SET) – Centro Internacional de Servicios Compartidos de IT, Data, Operaciones y Ciberseguridad.

Después de una formación interna con el líder del departamento, las principales responsabilidades del puesto serán (de forma gradual):

1. Soporte al Usuario Final

•Apoyar a los nuevos usuarios durante su incorporación y de forma recurrente con el uso de la herramienta

2. Gestión de Accesos

• Administrar permisos y acceso a entornos de datos virtualizados – según las políticas adecuadas.

3. Supervisión

• Supervisar la disponibilidad de la solución y su uso adecuado en función de los paneles de control correspondientes.

4. Formaciones y presentaciones, y creación de base de conocimientos

•Creación y mantenimiento de un repositorio de base de conocimientos de Dremio y las mejores prácticas para su uso. 

5. Mejora Continua

Los requisitos que necesitarás para cubrir esta posición son:

 – Actualmente estás cursando o has completado recientemente una Licenciatura o Maestría en Ciencias de la Computación, Ingeniería, Matemáticas o un campo técnico relacionado.

IDIOMAS

– Inglés (mínimo B2, tanto hablado como escrito) / francés (mínimo B2, tanto hablado como escrito) MANDATORIOS

– Eres alguien curioso, analítico y que presta atención al detalle. ¡Te apasiona trabajar en equipo!

Ofrecemos:

– Beca de 6 meses con posibilidad real de incorporación en contrato permanente al término de la beca.

– Modelo híbrido de teletrabajo.

– Un día de vacaciones por mes de trabajo (de acuerdo con la duración del convenio con la Universidad).

Consideraciones (dependiendo del convenio de la Universidad):

– Jornada de 9:00 a 15:00.

– Remuneración: 650€ brutos/mes.

– Incorporación inmediata.

BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.

The Performance Monitoring and Reporting team is responsible for production of KPIs, reports and dashboards to be sent and shared with main stakeholders and internal clients.

Detailed responsibilities:

·         Production and analysis of recurrent Report and Dashboards 

·         Chairing of SLA meetings with internal stakeholders (Business, IT and Operations).

·         Explore and develop new reports or indicators (identify requirements, sourcing and manage the implementation).

·         Contribute or drive the Continuous Improvement (automation, efficiency, use of new technologies (Python, AI …) on existing indicators. Capacity to act autonomously and proactively.

·         Chairing of SLA meetings with internal clients (MO) and enforce SLA commitments and report

Training and occupational experience

·         Systems and processes: 

o   Proficiency in Office (Word/Excel, Power BI)

o   SQL, SSRS ….

o   Power Query, Dax (expert)

o   Data visualisation (expert): Power BI, Tableau, Dataiku….

o   Python (Intermediary.)

o   AI solutions (LLM, Prompting, Data Processing …).

o   Proficiency in Office (Word / Excel / PowerPoint)

o   Trade Finance, Accounting, Cash Management Knowledge (Not mandatory)

·         English (C1 level)

·         French (Not mandatory)

·         Organizational and Analytical skills: 

o   Setting priorities, planning actions and methodically progress by coordinating activities and resources in the best efficient way.

o   Risk management. Detecting, analysing and measuring risks, understanding their consequences in a long-term perspective and acting to reduce them.

o   Adaptability. Adapting one’s behaviour by integrating constraints and opportunities in varying circumstances

o   Client Focus. Ensuring that the client perspective drives all initiatives. Making sure to act to the client’s satisfaction by understanding his needs and providing him with the right solution.

o   Decision-making skills. Making clear choices at the right time, communicating them and accepting the consequences, taking the environment & governance in place into account.

o   Delegating. Achieving the bank’s objectives by giving authority and responsibility to the appropriate people. Providing support, directives & vision.

o   Self Control. Reacting in calm and firm manner in difficult situations to keep delivering a good performance. Mastering one’s reactions and acting with a clear understanding of the situation.

o   Sharing knowledge. Sharing one’s knowledge and experience, providing explanations in a coherent and structured manner, to enable others to put them in practice.

o   Strategic thinking. Looking at things with a logical and sound judgement. Acting with a sense of broader perspective, recognizing important issues from details. Keeping track of long-term objectives

o   Teamwork. Co-operative and proactive attitude

o   Ability to report. Keeping hierarchy (included functional link) informed about current activities and their progress in an effective way. Drawing attention towards useful information, risks and sensitive points.

o   A practical approach to problem analysis & solving.

o   Analytical skills: identifying and presenting key information. Giving a structuring opinion and synthesizing all the elements pertaining to the matter in hand.

o   Integrity. Acting ethically, in compliance with what is said and respecting the company’s values and rules.

o   Ability to communicate clearly – written and oral.

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

• Flexible compensation plan.

• Hybrid telecommuting model (50%).

• 32 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients. 

GROUP BNP PARIBAS

The BNP Paribas Group is one of the largest international banking networks, with a presence in 72 countries. The organization is an international financial services group, with more than 200,000 employees with solid roots in Europe.  

The BNP Paribas Group is organized around two main activities: Retail Banking and Corporate & Institutional Banking (CIB).  

The IT production has two main entities ITGP and ITO, with a main governance lead by ITGP.  

 
About The Job

MISSION

ITGP Telecom & Workspace is responsible for providing IT services to our clients by ensuring the evolution of the digital market in a secure and efficient environment, with reliable quality. This function encompasses infrastructure and collaborative tools, as well as an interactive voice response solution: Genesys deployed for remote support team.  

Responsibilities

Study and follow new customer’s onboarding and respect delivery timeline 

• Design and implement specific flow in Architect 
• Implement Genesys Cloud Agent Scripts 
• Study and create Genesys third party integration (External Chatbot, API, AI service…) 
• Maintain the Genesys architecture in operational condition, as well as its adhesions (API interconnections). 
• Understand the development carried out in the Architect module, to better support our clients. 
• You will manage and resolve incidents and problems that affect the Genesys service, applying root cause analysis and preventive actions. 
• You will communicate effectively with internal and external stakeholders, providing regular updates, escalations, and feedback on the delivery status and issues. 
• Assist users of the solution with end-to-end call analysis and metrics search.  
• Assistance with the implementation of Genesys Dashboard and report (statistical indicators, banners). 

Requirements

Studies

  Bachelors in computer science or equivalent

Appreciated certifications: 

Genesys Cloud CX Specialist Certification 

Genesys Cloud CX Architect Certification 

Genesys Cloud CX Developer Certification
Genesys Cloud CX AI Certification

Experience

• 5+ years’ experience in a similar environment. Multinational + 10000 users at least.

Languages

•  High English spoken and written fluent (B2/C)
•  French spoken and written will be valued.

Skills

Technical

·       Strong knowledge of IT service delivery methodologies, frameworks, and best practices, such as ITIL, Agile, or DevOps.

·       Excellent communication, interpersonal, and presentation skills, with the ability to communicate effectively with technical and non-technical audiences.

·       Strong analytical, problem-solving, and decision-making skills, with the ability to handle complex and ambiguous situations.

·       High attention to detail, quality, and accuracy.

·       Ability to work independently and collaboratively, under pressure and with tight deadlines.

Transversal & Behavioral

·       Mature, independent, well organized with excellent communication skills (written, spoken, presentations)

·       Exposed to multi-cultural environment and able to work as part of a Global team.

·       Quick thinker and good decision-maker

·       Analytical, detail-oriented, and self-motivated

·       Customer minded.

Benefits

•  Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
•  Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
•  Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
•  Flexible compensation plan.
•  Hybrid telecommuting model (50%).
•  31 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

GROUP BNP PARIBAS

BNP Paribas Group is the top bank inthe European Union and a major international banking establishment. It hasclose to 185,000 employees in 65 countries. In Spain we are more than 5,100employees within 13 business lines.

Infinity Finance HUB

BNP Paribas EMEA Finance employs 500employees, of which more than 325 are based in Madrid. We manage more than 250BNP Paribas entities from all over Europe, covering +60% of Group’s balancesheet and all group’s banking activities (Corporate & Investment Banking,Retail Banking, Personal Finance and other financial services activities…).

Our mission is to measure, controland explain all the financial indicators required to monitor accounting, tax,regulatory, liquidity, credit risk reporting and management result activities.

ABOUT THE JOB

MISSION

Group Regulatory Reporting Projects(GRRP) team oversees the implementation of OFS roll out program across thedifferent regions and business within the group. In parallel, in our pipelinewe have as well several finance projects related with regulatory changes orbusiness requirements.

The main responsibility of this roleis to implement, coordinate and follow up projects related to/impactingFinancial Accounting and Reporting systems as well as to provide FunctionalFinance Systems expertise on the BAU, at regional level, with respect toSystems settings and their impact on Finance activity. The main program todaywithin the scope of the team is the OFS Program (One Financial System). Theobjective of this program is the implementation of the OFS system as the mainaccounting ledger of the different BNP entities around the world. 

Responsibilities

• Project scope definition (legacy understanding, analysis and impact assessment)
• Business requirements, proposed solution analysis
• Testing scenario and planning
• Contribute to Finance systems enhancement, standardization, automation and end-to-end systems data quality improvement
• Ensuring the migration of the General Ledger of a BNP entity to the OFS System, in addition to the different reporting streams being fed from it (Financial Reporting, Management Accounting, Credit Risk Reporting, Liquidity Reporting and Local Regulatory Reporting).
• Coordinate and manage communication with the final users, as well as the preparation and the execution of the User Acceptance Test (UAT) sessions with them.
• Assist central teams with the study/deployment of changes to the Finance architecture in Europe (e.g. testing of new accounting interfaces or system enhancements in the Finance domain; validation of changes to the Finance architecture …)
• Share best practices and homogenize solutions on tools across the Region
• Support the production teams on the resolution of systems data quality issues in BAU mode  

REQUIREMENTS

• Previous experience as a Project Management
• Strong knowledge of banking activities and products
• IT skills: Excel advanced user, Business Intelligence Tools (Tableau, Business Object…), database consultation (SQL…), PowerPoint. Knowledge of Finance tools and systems would be a plus.
• Good knowledge of accounting, financial reporting processes in Banking and Capital Market industry
• Language: fluent in English (both oral and written), French is a plus
• Good communication (spoken and written) and capability to work and interact with people of different expertise and hierarchical level
• Ability to adapt to change and client oriented
• Collaborative work and team player
• Organizational skills: autonomy, capacity to manage several tasks in parallel, to prioritize and to manage pressure

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity)
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities
• Flexible compensation plan
• Hybrid telecommuting model (50%)
• 32 vacation days

Diversity and inclusion commitment

BNP Paribas Group in Spain is anequal opportunity employer and proud to provide equal employment opportunity toall job seekers. We are actively committed to ensuring that no individual isdiscriminated against on the grounds of age, disability, gender reassignment,marriage or civil partnership status, pregnancy and maternity/paternity, race,religion or belief, sex or sexual orientation. Equity and diversity are at thecore of our recruitment policy because we believe that they foster creativityand efficiency, which in turn increase performance and productivity. We striveto reflect the society we live in, while keeping with the image of our clients.

ITTF Iberia platform is a shared service center, which provides services and resources on behalf of ITTF central department, and other ITG partners, in Spain and Portugal. ITTF Iberia platform ensures a common alignment in terms of strategy, operating model, IT standards with ITG beneficiaries, as well as, a full alignment with local and territory rules and stakeholders

The ITTF Department Office division ensures operational support for the entire department in key areas such as budgeting, sourcing, project portfolio management, and IT risk management. The division is also responsible for defining and coordinating governance, developing and monitoring the department’s IT strategy, as well as handling ad-hoc missions.

Report to

The position is within ITT&F Iberian Platform – Department Office in Madrid, under the supervision of ITT&F – Iberian Platform Department Office Head in Madrid, with functional link with ITT&F – Department Office – Cost Oversight & PPM Head in Paris.

Mission and Objectives 

The main objectives are:

• Monitor, analyze and consolidate resourcing needs and consumption for projects and the run in coordination with PMO of Finance & Risk Solutions teams, and in alignment with official ITG Finance budget and actuals
• Ensure figures split by clients / programs / funding and update the project portfolio
• Partner with ITG Finance and with the sponsors (Finance, RISK and GDO/CDO) to explain resources consumption, calculate budget/forecast estimations and agree on funding and transfers

MAIN RESPONSIBILITIES

Monthly reporting & closing, Budget preparation

•  Ensure the respect of the guidelines and planning of figures closing and budget preparation
• Provide a monthly synthetic reporting/analysis on figures evolution (both costs and HC)
• Monitor / Control with the PMOs the different delivery expected (roadmap, HPA, …)
• Establish punctual reportings on all Finance & Risk Solutions budget data
• Contribute to the improvement and transformation of processes and governance within the activities of the team
• Manage the relations with PMOs, Operationnals, ITG_Finance,…

• Coverage Clients:
  • Follow the transfer process with the Client and ITG_Finance
    • Recover transfer needs from operational groups
    • Consolidate these needs for all Finance & Risk Solution (Onshore + Near/Offshore)
    • Monitor the correct execution of these transfers by Clients
    • Ensure the consistency between the Finance & Risk Solutions vision and the ITG-Finance vision
  • Provide a monthly status of the Clients
    • Review the status/achievements of the projects
    • Identify the main points/risks/alerts
    • Monitor / follow-up the remediation plans
    • Follow the detailed budget
    • Discuss on specific issues
  • Animate and produce the minutes of the different committees
  • Manage the relations with the funders (Finance & Strategy, RISK, Business lines)
  • Improve the governance around this process

REQUIREMENTS

Training and occupational experience

• Business school or University Graduate, Master Degree in Accounting, Finance 
• 2-3 years of experience in an Accounting/Management Control function
• Experience of working in international environment appreciated
• Knowledge of IT activities

Skills and behaviours

• Analytical mindset, especially with regards to figures understanding, reconciliation and explanation.
• Ability to dialogue 
• Organizational skills: autonomy, capacity to manage several tasks in parallel, to prioritize and to manage pressure.
• Critical mindset, curiosity, with sense of initiative
• Good communication (oral, written) and relationship skills
• Fluent English (oral and written), Fluent French (oral and written)
• Strong knowledge in Microsoft Office (especially Excel)

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity)
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities
• Flexible compensation plan
• Hybrid telecommuting model (50%)
• 32 vacation days

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

GROUP BNP PARIBAS

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.

ABOUT THE JOB

MISSION

The main missions of the IT Risk and Governance function are:

• To provide ITTF with a methodological framework that allows controlling and improving the quality of the delivery of all ITTF divisions both for central and international perimeter. 
• To sponsor, ensure and monitor de deployment of BNP Paribas IT Governance (V6) worldwide, which is a common IT Governance framework applicable to all IT entities within IT Group 

RESPONSIBILITIES

• Establish with ITTF divisions a close collaboration partnership in order to implement good practices related to the methodology and quality framework of projects and applications life cycles

• Establish with ITTF divisions communication channels to Identify and implement relevant indicators to monitor the quality of the activity and the delivery of each group

• Guarantee the quality and the completeness of data managed within the quality framework in order to produce a monthly quality assessment reporting to ITTF IT Risk management

• Sponsor the execution of quality reviews (process maturity evaluations) by the ITTF divisions, and support the implementation of the resulting improvement plans

• Contribute to the simplification and optimization of the traditional methodology of projects and applications, for instance, with the deployment of Agile methods

• Contribute to the implementation of a Quality Community to communicate, share, train and promote continuous improvement around methods and quality 

• Contribute with OPC team to the annual OPC Controls execution on projects and applications

• Understand the main pillars of the IT Governance framework and contribute to the adaptation of procedures and processes to implement them within ITTF for central and international perimeter

REQUIREMENTS

Professional Experience

• 0-2 years
• Training and occupational experience
• Business school or University Graduate
• Experience in Banking/ IT activities
• Knowledge of IT project management and project management methodologies
• Excellent proficiency of Excel, Powerpoint, Sharepoint
   
   

Skills and behaviour

• Ability to dialogue 
• Self-discipline, precise, rigorous, with strong sense of organization
• Critical mindset, curiosity, with sense of initiative
• Good communication (oral, written, with powerful Powerpoint usage) and relationship skills,
• Fluent English, French is strong “nice to have”.

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

• Flexible compensation plan. 

• Hybrid telecommuting model (50%).

• 32 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

GRUPO BNP PARIBAS
El Grupo BNP Paribas es el principal banco de la Unión Europea y uno de los más importantes a nivel internacional. Contamos con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados en 13 líneas de negocio.

ARVAL
En Arval tenemos como misión mejorar la vida de las personas ofreciendo servicios de movilidad adaptados a las necesidades de nuestros clientes y con una clara orientación hacia la movilidad sostenible. Ofrecemos una amplia gama de soluciones innovadoras y proporcionamos un servicio personalizado a nuestros clientes, desde grandes corporaciones a particulares. Con más de 30 años de experiencia, presencia en treinta países y una flota financiada superior a 1,5 millones de vehículos, somos líderes en nuestro sector

SOBRE EL PUESTO

MISIÓN

Gestor comercial , dar soporte comercial a la red oficinas de Caixabank conectados a una linea de atencion a oficinas, asi como acompañar a las mismas en todas la consultas y necesidades.
Gestionara una red de oficinas asignada , tambien proactivamente se encargara de contactar con cliente final  con el fin de conseguir renovar los contratos que tienen vencimiento del año en curso.
Interactuara con el resto de departamentos de Arval con el objetivo de conseguir respuestas agiles y reportar las mismas a las oficinas. Ademas de todas las gestiones administrativas que conlleva todo lo expuesto.

RESPONSABILIDADES

Soporte oficinas red asignadas
Contacto cliente – Renovaciones y vencimientos al dia
Atencion telefonica

REQUISITOS

 * Estudios

 Ciclo medio o superior

 * Experiencia

Gestion, administracion, telefonia..

 * Idiomas

 Catalan

COMPETENCIAS

 * Técnicas

Paquete Office

* Transversales & Comportamentales

BENEFICIOS

• Programas de formación, planes de carrera y oportunidades de movilidad interna, no solo a nivel nacional sino también a nivel internacional gracias a nuestra presencia en diferentes países.
• Comité de Diversidad e Inclusión a nivel Grupo que vela por un ambiente de trabajo inclusivo. En los últimos años se han creado varias comunidades de empleados que organizan diferentes acciones de concienciación en torno a la diversidad e inclusión (PRIDE, We Generations y MixCity).
• Programa de voluntariado corporativo (1 Million Hours 2 Help) en el que los empleados pueden dedicar tiempo de su horario laboral a actividades de voluntariado.
• Plan de retribución flexible.
• Modelo de teletrabajo híbrido (50%).
• 22 días de vacaciones.
• 2 días de asuntos propios.
• Día libre en Navidad.
• Tarde libre el día de tu cumpleaños.
• Jornada intensiva todos los viernes y en julio y agosto.
• Flexibilidad horaria.
• Seguro de vida.
• Seguro médico.
• Tarjeta comida 
• Salario fijo + bonus variable + participación en beneficios.

Compromiso de diversidad e inclusión
BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.

GRUPO BNP PARIBAS
El Grupo BNP Paribas es el principal banco de la Unión Europea y uno de los más importantes a nivel internacional. Contamos con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados en 13 líneas de negocio.

ARVAL
En Arval tenemos como misión mejorar la vida de las personas ofreciendo servicios de movilidad adaptados a las necesidades de nuestros clientes y con una clara orientación hacia la movilidad sostenible. Ofrecemos una amplia gama de soluciones innovadoras y proporcionamos un servicio personalizado a nuestros clientes, desde grandes corporaciones a particulares. Con más de 30 años de experiencia, presencia en treinta países y una flota financiada superior a 1,5 millones de vehículos, somos líderes en nuestro sector

SOBRE EL PUESTO

MISIÓN

Gestor comercial , dar soporte comercial a la red oficinas de Caixabank conectados a una linea de atencion a oficinas, asi como acompañar a las mismas en todas la consultas y necesidades.
Gestionara una red de oficinas asignada , tambien proactivamente se encargara de contactar con cliente final  con el fin de conseguir renovar los contratos que tienen vencimiento del año en curso.
Interactuara con el resto de departamentos de Arval con el objetivo de conseguir respuestas agiles y reportar las mismas a las oficinas. Ademas de todas las gestiones administrativas que conlleva todo lo expuesto.

RESPONSABILIDADES

Soporte oficinas red asignadas
Contacto cliente – Renovaciones y vencimientos al dia
Atencion telefonica

REQUISITOS

 * Estudios

 Ciclo medio o superior

 * Experiencia

Gestion, administracion, telefonia..

 * Idiomas

 Catalan

COMPETENCIAS

 * Técnicas

Paquete Office

* Transversales & Comportamentales

BENEFICIOS

• Programas de formación, planes de carrera y oportunidades de movilidad interna, no solo a nivel nacional sino también a nivel internacional gracias a nuestra presencia en diferentes países.
• Comité de Diversidad e Inclusión a nivel Grupo que vela por un ambiente de trabajo inclusivo. En los últimos años se han creado varias comunidades de empleados que organizan diferentes acciones de concienciación en torno a la diversidad e inclusión (PRIDE, We Generations y MixCity).
• Programa de voluntariado corporativo (1 Million Hours 2 Help) en el que los empleados pueden dedicar tiempo de su horario laboral a actividades de voluntariado.
• Plan de retribución flexible.
• Modelo de teletrabajo híbrido (50%).
• 22 días de vacaciones.
• 2 días de asuntos propios.
• Día libre en Navidad.
• Tarde libre el día de tu cumpleaños.
• Jornada intensiva todos los viernes y en julio y agosto.
• Flexibilidad horaria.
• Seguro de vida.
• Seguro médico.
• Tarjeta comida
• Salario fijo + bonus variable + participación en beneficios.

Compromiso de diversidad e inclusión
BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.

GROUP BNP PARIBAS

Master degree in Business Administration or Audit

2-4 years experiences 

Banking experiences not mandatory

English 

Spanish

Microsoft Office 

Organizational skills

Analytical skills

Critical thinking