GRUPO BNP PARIBAS
- Apoyar en la identificación, evaluación y seguimiento de riesgos operacionales.
- Colaborar en la actualización de mapas de riesgos, controles y planes de acción.
- Participar en en la elaboración de reportes internos.
- Dar soporte en procesos de control interno, autoevaluaciones de riesgos (RCSA) y seguimiento de indicadores clave de riesgo (KRI).
- Apoyar en la documentación de procesos y políticas internas.
- Colaborar con equipos locales e internacionales, especialmente con interlocutores de Portugal y España.
- Estudios
Formación académica (en curso o finalizada):
Administración de Empresas
Economía
Finanzas
Contabilidad
Ingeniería (Industrial, Gestión, Sistemas o similar)
Derecho
Matemáticas, Estadística o disciplinas afines
- Experiencia
Interés por el área de riesgo operacional, control interno y cumplimiento normativo.
Capacidad analítica y atención al detalle.
Buen manejo de herramientas ofimáticas (Excel, PowerPoint, Word).
Capacidad de organización y trabajo en equipo.
Buenas habilidades de comunicación escrita y verbal.
- Idiomas
Español: nativo o avanzado.
Portugués: nivel intermedio o avanzado (diferencial).
Inglés: nivel básico
- Técnicas
- Transversales & Comportamentales
Se valorará positivamente
Interés por el sector asegurador o financiero.
Conocimientos básicos de gestión de riesgos, auditoría interna o Compliance.
Experiencia previa en prácticas o proyectos académicos relacionados con riesgos o control interno
GROUP BNP PARIBAS
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
Infinity Finance HUB
BNP Paribas EMEA Finance employs 500 employees, of which more than 325 are based in Madrid. We manage more than 250 BNP Paribas entities from all over Europe, covering +60% of Group’s balance sheet and all group’s banking activities (Corporate & Investment Banking, Retail Banking, Personal Finance and other financial services activities…).
Our mission is to measure, control and explain all the financial indicators required to monitor accounting, tax, regulatory, liquidity, credit risk reporting and management result activities.
ABOUT THE JOB
MISSION
He/she will perform tasks allocated mainly to the Finance accounting team responsible for the end to end process of all related transaction affecting the operational expense booking and reporting of the Corporate and Institutional Banking, BP2S and Personal Finance entities under scope on Europe, Middle East and Africa Region (EMEA).
Within the team called *Finance EMEA: Corporate Accounting & Expenses, the candidate would be assigned to different scope such as Fixed Assets & leases, Personnel Expenses, General Expenses, transfer pricing & Tax or Management Accounting. The team ensures an accurate, reliable and comprehensive set of segmented financial data required for the production of all Reporting streams through a solid control framework that covers oversight on upstream processes, Finance own processes and controls on data quality.
Financial Accountants are involved in the day-to-day maintenance and control of the general ledgers for the entities under their responsibility associated to the assigned profit & loss segment mentioned above. When applicable, they coordinate review and potential adjustments with other teams. Additionally, they will have to ensure quality of data for all Reporting streams and be in charge of performing adjustments when needed in the General ledger.
RESPONSIBILITIES
Accounting & Control Functions
· Involve in monthly closing cycle activities from book keeping to reporting
· Ensure End to End data quality and accuracy of accounting & reporting for a specific list of EMEA entities, including preparation of reporting package flows for different Bank’s tools regarding Financial accounting and Management accounting
· Maintain the general accounting of all entities, including overheads and inter-entity reinvoicing transfer Pricing Agreements
· Perform and/or control the accounting and tax classification for overheads, pay-roll and employee benefit expenses, depreciation and amortization on tangible and intangible assets including potential impairment or write off
· Calculation, booking and integrity checks related to IFRS16 Calculation
· Profit & Loss analysis by general ledger accounts and cost centers, providing analytical reviews for the different stakeholders
· Provide Finance supervision & completion on first line of defense controls performed by Back Offices operations, ensuring accuracy and completeness of the data feeding done by the back office operation tools related to Corporate Accounting & Expenses
· Transform the accounting data into management accounting (profitability and cost allocation by Business Line) following the MARP (Management Accounting Rules and Principles)
· Provide assistance in coordination with the management in responding to questions from the external auditors, Operations, and other support groups by:
Ensuring prompt resolution and follow-up of questions / requests for information
Escalating problems/issues to the team leader and/or head
Providing quality service to other teams
Projects, Systems Support, Operational Process Improvements
· Participate in the assessment of the current operating model and in the implementation of action plans to achieve the defined target operating model
· Participate in the upgrades/version releases of respective reporting tools
· Assist in identifying operational process improvements in production, control procedures, and workflow organization to increase the team’s efficiency and effectiveness.
REQUIREMENTS
- Studies
Business school, University Graduate, Master Degree preferably in Accounting or Finance Degree
- Between 3 to 4 years’ experience in Finance performing similar activities for multinational companies, including audit and consultancy firms
- Experience of working in an international environment appreciated
- Languages
- English Advanced
- French and other European languages a plus
SKILLS
- Technical
· Knowledge of operational expenses book keeping in ERP and reporting tools is desirable
· Working knowledge and understanding of generally accepted accounting principles, especially in IFRS. French GAAP a plus
· Business Objects
· SAP/Oracle knowledge a plus
· Excel (including pivot tables, VLOOKUP, SUMIF)
Programming knowledge a plus
- Transversal & Behavioral
- Effective analytical, organizational, and problem-solving skills
· Ability to learn new systems and products quickly
· Strong communication skills, both written and verbal
· Self-starter and team player, able to work independently and collaboratively with various teams in a matrix organization and deadline-focused environment
BENEFITS
• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan.
• Hybrid telecommuting model (50%).
• 31 vacation days.
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
GROUP BNP PARIBAS
- The calculation, invoicing, claim, monitoring and follow up of fees related to guarantees and counter-guarantees issued.
- The issuing of payments to Correspondent Banks.
- The reconciliation of Nostro breaks related with payments issued or received within the scope of guarantees issued.
- The justification of accounts under his/her scope.
- Managing the invoicing to clients and correspondent Banks, ensuring a high level of accuracy in terms of calculations of Guarantee fees and production of invoices.
- Ensuring invoices and accounting entries are aligned, performing accounting adjustments when necessary.
- Monitoring and follow up of fees due, ensuring that any long overdue items are referred to line Managers and/or Business contacts as necessary.
- Managing the payment of fees to Correspondent Banks.
- Responding quickly and effectively to MO / banks / correspondents enquiries and requests for information
- Assisting with the resolution of any disputes or concerns in respect of overdue items.
- In coordination with the Drafter and/or Vetter, performing the monitoring of Guarantees as they reach their expiry dates: updating expiry dates for open-ended guarantees, closing expired transactions in the Bank mainframes and records, ensuring any outstanding fees are collected up to date and notifying clients of their release (if release before expiry date).
- Providing clear details of open items in the accounts under his/her scope. Such details will be used by the managers assigned as owners of the accounts for the periodic certification of accounts.
- Ensuring that all complaints are passed immediately to line management
- Keeping the records related with the activity
- Studies
- basic understanding of Guarantees products.
- Knowledge of general accounting rules, mastering specific accounting rules for guarantees.
- Experience
- Languages
- Technical
·
Good working knowledge of Excel is key.
Knowledge of BNP Paribas tools will be a plus: Atlas, Guarantees systems , Docubase, TDR, SWIFT, Sibes.
- Transversal & Behavioral
o identifying and presenting key information. Giving a structuring opinion and synthesizing all the elements pertaining to the matter in hand.
o Ability to learn. Continuously seeking out and mobilizing the resources needed to enhance self-development and to learn.
o Integrity. Acting ethically, in compliance with what is said and respecting the company’s values and rules.
Responsable de Línea de Negocio Hoteles – Real Estate (BNP Paribas)
QUIÉNES SOMOS
Somos BNP Paribas Real Estate, el referente integral en el ciclo de vida del inmueble: transacción, consultoría, valoración, Property Management e Investment Management. Contamos con equipos especializados en Project Management y en estudio de mercados que garantizan soluciones a medida para nuestros clientes.
MISIÓN
Como Responsable de la Línea de Negocio de Hoteles, definirás y ejecutarás la estrategia de crecimiento de nuestro portafolio hotelero, liderarás los procesos de adquisición y enajenación, evaluarás la viabilidad financiera y fomentarás relaciones clave con inversores, propietarios y operadores, garantizando la alineación con los objetivos globales de BNP Paribas y una rentabilidad sostenible.
QUÉ HARÁS
- Definir la estrategia de la línea de negocio de hoteles.
- Liderar el proceso completo de compraventa de activos hoteleros, desde la originación hasta el cierre.
- Analizar la viabilidad financiera y tomar decisiones de inversión.
- Desarrollar relaciones con inversores, propietarios, fondos, operadores y bancos.
- Realizar estudios de mercado local e internacional para detectar oportunidades.
- Participar en pitches comerciales y apoyar el desarrollo de negocio.
QUÉ APORTARÁS
- Título universitario en Finanzas, Economía, ADE, Ingeniería o afín; MBA o máster en finanzas/real estate deseable.
- Mínimo 10 años de experiencia en capital markets, banca de inversión, consultoría inmobiliaria o inversión hotelera.
- Conocimiento profundo del sector hospitality y dinámicas de inversión hotelera.
- Dominio avanzado de modelización financiera y MS Office.
- Excelentes habilidades de comunicación, negociación y presentación.
- Fluidez en español e inglés, oral y escrito.
NUESTROS BENEFICIOS
- Programas de formación, planes de carrera y movilidad interna (nacional e internacional).
- Comité de Diversidad e Inclusión y comunidades PRIDE, We Generations y MixCity.
- Programa de voluntariado corporativo “1 Million Hours 2 Help”.
- Plan de compensación flexible.
- Modelo híbrido (40 % teletrabajo).
- 26 días de vacaciones.
- Más información: Diversity, equality and inclusion BNP Paribas.
SOBRE BNP PARIBAS
Somos BNP Paribas, banco líder en Europa con presencia en 64 países y más de 178 000 profesionales. Nuestra fortaleza está en Corporate & Institutional Banking, Retail Banking & Services y en ofrecer soluciones integrales de financiación, inversión, ahorro y seguros a clientes de todo el mundo. En Real Estate, potenciamos el desarrollo de activos inmobiliarios alineados con la visión global del Grupo.
APLICA YA!
Si estás listo para liderar la expansión hotelera de un banco internacional, envía tu candidatura ahora.
Explore more opportunities at BNP Paribas Careers.
Consultor Capital Markets Hoteles – Real Estate (BNP Paribas)
QUIÉNES SOMOS
Somos BNP Paribas Real Estate, expertos en todo el ciclo de vida del inmueble: transacción, consultoría, valoración, gestión y investment management. Nuestro equipo de Project Management planifica y dirige procesos constructivos y estudia los mercados para ofrecer soluciones integrales.
MISIÓN
Responsable de proporcionar análisis financiero y asesoramiento para apoyar las decisiones de inversión en activos inmobiliarios hoteleros, captar producto, identificar inversores y apoyar al director en la ejecución de la estrategia de negocio.
QUÉ HARÁS
• Desarrollar análisis de mercado para alimentar modelos de negocios y proyecciones financieras.
• Realizar análisis financieros y modelos de negocio para evaluar la viabilidad y rentabilidad de oportunidades de inversión en activos inmobiliarios, planteando diferentes escenarios y sensibilidades.
• Realizar estudios de due diligence para verificar la calidad y el potencial de los activos, incluyendo análisis de mercado, técnico y legal.
• Preparar informes detallados y recomendaciones para la alta dirección y clientes, destacando análisis críticos y conclusiones clave.
• Seguimiento de procesos comerciales, contactando inversores, haciendo seguimiento de los procesos y dando apoyo a procesos de Q&A y gestionando VDR.
• Colaborar en la negociación de términos y condiciones de transacciones, asegurando el cumplimiento de objetivos estratégicos y financieros.
• Asesoramiento en el proceso de cierre de transacciones.
• Mantenerse actualizado sobre las tendencias del mercado inmobiliario, actualizando base de datos de transacciones, elaborar informes sobre principales tendencias en el sector y las condiciones económicas que puedan afectar el mercado.
Requisitos:
• Título universitario en Finanzas, Economía, Administración de Empresas, Ingeniería o afín. MBA o máster en finanzas o real estate, deseable.
• Mínimo 3 -5 años de experiencia relevante en capital markets, banca de inversión, consultoría inmobiliaria o expansión/inversión grupo hotelero.
• Conocimiento del sector hospitality y de la dinámica de inversiones hoteleras.
• Dominio avanzado de modelización financiera y paquete MS Office
• Excelentes habilidades de comunicación, negociación y presentación.
• Fluidez en español e inglés (oral y escrito).
• Capacidad de análisis y orientación a resultados
• Capacidad de trabajo bajo presión y con deadlines exigentes
• Proactividad
NUESTROS BENEFICIOS
- Programas de formación, planes de carrera y movilidad interna nacional e internacional.
- Comité de Diversidad e Inclusión y comunidades como PRIDE, We Generations y MixCity.
- Programa de voluntariado corporativo “1 Million Hours 2 Help”.
- Plan de compensación flexible.
- Modelo híbrido de teletrabajo (40 %).
- 26 días de vacaciones.
Más información sobre nuestras iniciativas: Diversity, equality and inclusion BNP Paribas
SOBRE BNP PARIBAS
Somos BNP Paribas, el banco líder en Europa con presencia en 64 países y más de 185 000 profesionales. Actuamos en tres áreas clave: Domestic Markets, International Financial Services y Corporate & Institutional Banking, ofreciendo financiación, inversión, ahorro y seguros a particulares, pymes y grandes empresas. En España, apoyamos a nuestros clientes con soluciones inmobiliarias que impulsan su crecimiento.
APPLY NOW!
Si estás listo para aportar tu talento a un entorno dinámico y global, envía tu candidatura hoy mismo.
Explora más oportunidades en BNP Paribas Careers.
Consultor Agencia de Oficinas – Real Estate (BNP Paribas)
Somos BNP Paribas Real Estate, expertos en todo el ciclo de vida del inmueble: transacción, consultoría, valoración, gestión y investment management. Nuestro equipo de Project Management planifica y dirige procesos constructivos y estudia los mercados para ofrecer soluciones integrales.
MISIÓN
Como Consultor de Agencia Oficinas, serás responsable de gestionar todo el ciclo comercial de activos de oficinas en Madrid, desde el análisis de mercado y la fijación de precios hasta la negociación de contratos y el cierre de ventas, entregando el mayor valor posible a clientes e inversores y reforzando el liderazgo de BNP Paribas en el mercado.
QUÉ HARÁS
- Comercialización de una cartera de activos inmobiliarios disponibles para alquiler, incluyendo la evaluación de mercado, fijación de precios, y negociación de contratos de arrendamiento.
- Gestionar el proceso de venta de propiedades, desde la evaluación inicial hasta la conclusión de la transacción, asegurando condiciones favorables para clientes e inversores.
- Desarrollo de estrategias efectivas de marketing para promover las propiedades disponibles para alquiler o venta, utilizando herramientas digitales y tradicionales.
- Conducir negociaciones con arrendatarios potenciales o compradores, garantizando acuerdos que maximicen el valor de la propiedad y satisfagan las necesidades del cliente.
- Mantener relaciones sólidas con propietarios, arrendatarios, compradores e inversores, proporcionando un servicio excepcional y gestionando expectativas.
- Realizar análisis de mercado para evaluar la demanda, competitividad y potencial de precios de las propiedades, informando estrategias de comercialización
QUÉ APORTARÁS
- Título universitario (cualquiera).
- Experiencia previa en el mercado de oficinas de Madrid (valorable).
- Nivel alto de inglés.
- Dominio avanzado de Office (Excel, PowerPoint, etc.).
- Habilidades de negociación, comunicación y trabajo en equipo.
NUESTROS BENEFICIOS
- Programas de formación, planes de carrera y movilidad interna nacional e internacional.
- Comité de Diversidad e Inclusión y comunidades como PRIDE, We Generations y MixCity.
- Programa de voluntariado corporativo “1 Million Hours 2 Help”.
- Plan de compensación flexible.
- Modelo híbrido de teletrabajo (40 %).
- 26 días de vacaciones.
Más información sobre nuestras iniciativas: Diversity, equality and inclusion BNP Paribas
SOBRE BNP PARIBAS
Somos BNP Paribas, el banco líder en Europa con presencia en 64 países y más de 185 000 profesionales. Actuamos en tres áreas clave: Domestic Markets, International Financial Services y Corporate & Institutional Banking, ofreciendo financiación, inversión, ahorro y seguros a particulares, pymes y grandes empresas. En España, apoyamos a nuestros clientes con soluciones inmobiliarias que impulsan su crecimiento.
APPLY NOW!
Si estás listo para aportar tu talento a un entorno dinámico y global, envía tu candidatura hoy mismo.
Explora más oportunidades en BNP Paribas Careers.
WHO WE ARE
South Europe Technologies (SET Iberia) is the IT, Data & Operations Shared Service Center of BNP Paribas Personal Finance. With delivery centers in Madrid, Lisbon and Porto, we have over 200 employees supporting BNPP PF entities worldwide. Our portfolio includes Applications Management, IT Risks & Cybersecurity, Platforms Management, Data Analytics & AI, and Operations.
MISSION
As a Kafka Developer you will help build and operate our strategic Event Stream platform based on Kafka, Kafka Connect, ELK and IBM IDR. You’ll own day‑to‑day administration, drive onboarding projects, and design end‑to‑end data‑streaming solutions that align with business use cases across a global footprint.
WHAT YOU’LL DO
- Own relationships with infrastructure providers and software vendors to implement new Kafka solutions.
- Define best practices for streaming concepts and design appropriate architectures.
- Build monitoring, observability tools and dashboards to ensure cluster health.
- Develop automation scripts and CI/CD pipelines for SLA alerting and releases.
- Support application teams, tune clusters for high availability, performance and scalability, and provide technical advisory.
WHAT YOU’LL BRING
- Bachelor’s degree in Computer Science, Engineering or related field.
- Hands‑on experience with Kafka components and Kafka Connect (Source & Sink).
- Knowledge of integration tools (IBM IDR, MirrorMaker, Apigee, REST Proxy Producer).
- Strong CI/CD skills (Git, Jenkins, Ansible, Terraform) and Agile mindset.
- Problem‑solving, communication, collaboration and proactive attitude.
- Fluent English (B2+); Spanish or French a plus; other European languages valued.
OUR PERKS
- Training programs, career plans and internal mobility across Spain, Portugal and the wider Group.
- Diversity & Inclusion Committee and employee communities (PRIDE, We Generations, MixCity).
- Corporate volunteering programme (1 Million Hours 2 Help).
- Flexible compensation plan.
- Hybrid telecommuting model (50% remote).
- 31 vacation days per year.
- Access to the Diversity, equality and inclusion BNP Paribas initiative.
ABOUT BNP PARIBAS
We are BNP Paribas, a European banking leader active in 64 countries with over 178 000 professionals. In Europe we are the number‑one provider of consumer finance through BNP Paribas Personal Finance, supporting individuals, SMEs and large corporates with financing, investment, savings and insurance solutions. Our culture values diversity, inclusion and innovation, and we enable teams like SET Iberia to deliver high‑impact services worldwide.
WHO WE ARE
We are the Infinity EMEA Finance & Strategy Platform, a regional hub delivering accounting, reporting, control, transformation and IT services for BNP Paribas. Based in Madrid and Lisbon, we support 500 employees and over 250 entities, covering more than 60 % of the Group’s balance sheet.
MISSION
As an LOD2 Analyst you will ensure a documented risk‑based approach for independent challenge and control verification. You will guide finance management on risk frameworks, identify risk areas and implement measures aligned with EMEA Finance strategy. You will develop a governance structure adapted to the organization and deliver LoD2 road‑maps aligned with Group plans and regulations.
WHAT YOU’LL DO
- Perform independent challenge of accounting and financial‑information risk identification and assessment, including LoD 1 mitigation frameworks.
- Challenge controls, assess first‑line‑of‑defense control setup quality and supervise elementary certification from SMS.
- Verify application of Group Accounting Controls procedures and close external‑auditor recommendations through check‑challenge activities.
- Report quarterly syntheses to relevant perimeters and Group Finance Management, and provide CFOs with risk‑assessment summaries throughout the certification process.
- Participate in accounting projects and, when requested by the regional CFO, steer or support remediation programmes for severe residual risk.
WHAT YOU’LL BRING
- You hold a master’s degree in Business Administration or Audit.
- You have 2–4 years of relevant experience; banking background is not mandatory.
- You are fluent in English; Spanish is also required.
- You possess advanced Microsoft Office skills, especially Excel.
- You have strong organisational and analytical abilities.
OUR PERKS
- Training programmes, clear career paths and national/international mobility opportunities.
- Diversity, Equality and Inclusion Committee with employee networks (PRIDE, We Generations, MixCity).
- Corporate volunteering “1 Million Hours 2 Help”.
- Flexible compensation plan and hybrid telecommuting model (up to 50 % remote).
- 32 days paid vacation and commitment to Diversity, equality and inclusion BNP Paribas.
ABOUT BNP PARIBAS
We are BNP Paribas, a European banking leader present in 64 countries with over 178 000 professionals. Our integrated model spans Retail Banking, Corporate & Institutional Banking and International Financial Services, serving individuals, SMEs and large corporations. The Infinity platform supplies the data backbone that supports control frameworks and risk‑management initiatives worldwide.
APPLY NOW!
GRUPO BNP PARIBAS
- Definir, a partir del trabajo con las diferentes unidades de negocio planes y propuestas de medición que den solución a las necesidades y problemas identificados.
- Agregar, recoger y almacenar datos de diferentes plataformas.
- Crear de manera regular diferentes cuadros de mando automáticos e informes / presentaciones específicas a demanda de la dirección.
- Extraer conclusiones, a partir del análisis, explorar y visualizar los conjuntos de datos, de manera que puedan ser presentados a los diferentes stakeholders de los negocios de Cetelem.
- Trabajar transversalmente con otras áreas y equipos para aportar el conocimiento analítico a sus proyectos e iniciativas.
- Estudios en Reporting, Analítica de datos o afines.
- No se requiere experiencia previa
- Inglés fluido. Debe poder comunicarse y comprender lenguaje de herramientas en Inglés.
Técnicas:
- Modelización descriptiva y predictiva
- Conocimiento en materia de datos (procesamiento, calidad y seguridad, ect.)
- Análisis de datos de negocio
Transversales & Comportamentales:
- Capacidad de análisis
- Capacidad para definir indicadores de rendimiento oportunos
- Capacidad para diseñar y adaptar un proceso
Únete a BNP Paribas PF España, certificada por ChooseMyCompany con el sello de calidad HappyIndex Trainee. Este sello nos califica como una compañía atractiva para los estudiantes, gracias al feedback de nuestros propios becarios.
GROUP BNP PARIBAS
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
Spain IT Production
Spain IT Production organization consists of CIB ITO & ITG IT Platforms and is responsible for providing IT Production services to our Clients in EMEA, ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. IT Production organisation includes Infrastructure services, Telecom & Workspace, Production Security and Application Production domains and associated transversal services (CTO Office, Control Tower, PMO and IT Continuity). In Spain, IT Production relies on a Platform with over 400 experts that provide full-stack support services ensuring a secure, stable, standardized, and efficient production.
ABOUT THE JOB
CONTEXT AND ROLE SUMMARY
The Telecom & Workspace Domain is part of the Corporate and Institutional Banking Information Technology & Operations (CIB ITO) of BNP Paribas. Within this domain, the IT proximity support is responsible for delivering best class end user onsite support of Company employees. Constantly adapting and evolving to be on the edge of the industry leading practices and technologies.
The IT Support Coordinator is responsible of coordinating the team effort to ensure that all end users have the appropriate IT tools to do their job providing them a first level of onsite IT support. She/He provides timely information to end users, assets and restore degraded services. Having the activities supervised by the IT Support Team Lead, she/he will focus on end users’ satisfaction and service excellence to bring the highest quality of support to the Company.
MISSION
The “Digital Working” Domain is part of the Corporate & Institutional Banking Information Technology & Operations (CIB ITO) of BNP Paribas. Within this domain, “Le Comptoir Campus Trainee” has a relevant role.
RESPONSIBILITIES
· Built laptops with the last corporate image.
· Manage desk incidents
· Deliver consumables to users (keyboards, mouse, backpacks, cables)
· Organize and maintain inventory
REQUIREMENTS
- Studies
· Senior technician in computer systems management.
· Bachelor in computer science or equivalent.
- Experience
· 6 months to 1 year in similar possition
- Languages
· High English spoken and written fluent.
· French spoken and written will be valued.
SKILLS
- Technical
· Check and analyse the incidents, contact the end users, and provide a first level of support.
· Manage requests.
· Build up laptops and workstations.
- Transversal & Behavioral
· Eager to learn.
· Analytical mind-set.
· Ability to work well under pressure, ability to work team environment.
· Good interpersonal and communication skills.
· Good ability to deal with the customers and VIPs.
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.