GRUPO BNP PARIBAS

El Grupo BNP Paribas es el principal banco de la Unión Europea y uno de los más importantes a nivel internacional. Contamos con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados en 13 líneas de negocio.

ARVAL

En Arval tenemos como misión mejorar la vida de las personas ofreciendo servicios de movilidad adaptados a las necesidades de nuestros clientes y con una clara orientación hacia la movilidad sostenible. Ofrecemos una amplia gama de soluciones innovadoras y proporcionamos un servicio personalizado a nuestros clientes, desde grandes corporaciones a particulares. Con más de 30 años de experiencia, presencia en treinta países y una flota financiada superior a 1,5 millones de vehículos, somos líderes en nuestro sector

SOBRE EL PUESTO

RESPONSABILIDADES

Actualización de fechas y reclamación de documentación para la matriculación de los vehículos.

Seguimiento, coordinación y planificación de la gestión de las entregas (traslados, entregas personalizadas, telemática, instalación de accesorios y homologaciones,).

Gestión de la activación de los contratos en el sistema.

Gestión y Resolución de reclamaciones.

Gestión y resolución de las activity.

Gestión y resolución de los Call-backs.

Trato con el cliente y resolución de consultas y dudas que puedan tener

Mantener buena relación con el resto de los miembros de la mesa, resto de departamentos y proveedores.

Frontoffice atención telefónica        

Gestión buzón email

Gestionar actas de entrega

Ser facilitadores de información al resto de AT sobre los pedidos de su cartera (Pit)

Actualizar matricula vh MTR dado de pre-entrega hasta que llegue el definitivo.

Respeto del procedimiento de detección de fraude en el desarrollo de las actividades diarias.

Realización de seguimientos y/o controles, definidos en los procedimientos y/o en el Plan de Control de la Dirección. 

REQUISITOS

  • Estudios

Mínimo Grado medio 

Valorable conocimientos en marketing de servicios, atención al cliente, técnicas de venta, fidelización de clientes, reclamaciones y gestión de conflictos.  

Permiso de conducir vigente.

  • Experiencia

Experiencia mínima de 2 años en ventas, gestión y fidelización de clientes. 

Conocimiento en sector automoción o renting. 

  • Idiomas

Ingles Medio / Alto

COMPETENCIAS

  • Técnicas

Excel nivel medio

  • Transversales & Comportamentales

Orientación al cliente

Creatividad e innovación

Capacidad de negociación

BENEFICIOS

• Programas de formación, planes de carrera y oportunidades de movilidad interna, no solo a nivel nacional sino también a nivel internacional gracias a nuestra presencia en diferentes países.

• Comité de Diversidad e Inclusión a nivel Grupo que vela por un ambiente de trabajo inclusivo. En los últimos años se han creado varias comunidades de empleados que organizan diferentes acciones de concienciación en torno a la diversidad e inclusión (PRIDE, We Generations y MixCity).

• Programa de voluntariado corporativo (1 Million Hours 2 Help) en el que los empleados pueden dedicar tiempo de su horario laboral a actividades de voluntariado.

• Plan de retribución flexible.

• Modelo de teletrabajo híbrido (50%).

• 22 días de vacaciones.

• 2 días de asuntos propios.

• Día libre en Navidad.

• Tarde libre el día de tu cumpleaños.

• Jornada intensiva todos los viernes y en julio y agosto.

• Flexibilidad horaria.

• Seguro de vida.

• Seguro médico.

• Tarjeta comida (156€ al mes/10 meses).

• Salario fijo + bonus variable + participación en beneficios.

Compromiso de diversidad e inclusión

BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.   

GRUPO BNP PARIBAS

El Grupo BNP Paribas es el principal banco de la Unión Europea y uno de los más importantes a nivel internacional. Contamos con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados en 13 líneas de negocio.

ARVAL

En Arval tenemos como misión mejorar la vida de las personas ofreciendo servicios de movilidad adaptados a las necesidades de nuestros clientes y con una clara orientación hacia la movilidad sostenible. Ofrecemos una amplia gama de soluciones innovadoras y proporcionamos un servicio personalizado a nuestros clientes, desde grandes corporaciones a particulares. Con más de 30 años de experiencia, presencia en treinta países y una flota financiada superior a 1,5 millones de vehículos, somos líderes en nuestro sector

SOBRE EL PUESTO

MISIÓN

Es el encargado de consolidar y fidelizar la relación con el cliente existente en el día a día, orientada a su satisfacción, optimizando la rentabilidad y aportando un crecimiento, de acuerdo a los procesos de negocio y en función de los objetivos marcados y la metodología de venta establecida. 

RESPONSABILIDADES

  • Gestionar la cartera de clientes a través de un profundo conocimiento de sus condiciones contractuales y sus necesidades.  
  • Principal responsable de las renovaciones y crecimiento en el cliente. 
  • Elaborar conjuntamente con Business Manager la estrategia de la cuenta y llevar a cabo su implementación. 
  • Asegurar el flujo de información dentro de la Compañía. 
  • Implementar internamente todo lo acordado con el cliente en una visita, y recogido en el Acta de Reunión.  
  • Cumplir los Objetivos establecidos por la dirección Comercial, realizar el seguimiento de los mismos y adoptar las medidas correctoras necesarias en caso de desviación.  
  • Principal responsable de vigilar y proponer de forma proactiva acciones y correcciones a posibles desviaciones de contrato (ampliaciones, recálculos, upselling…)  

DESCRIPCIÓN DE LAS FUNCIONES  

  • Contratación en Cliente Existente: 
  • Solicitar validación parámetros de cotizaciones especiales (COE). 
  • Garantizar la implementación de los servicios especiales acordados con el cliente.  
  • Mantener y solicitar la línea de crédito vigente para cualquier nueva contratación o recalculo. 
  • Mantener actualizado y vigente el KYC.  
  • En coordinación con el Business Manager, asesoramiento de las mejores opciones posibles que ofrezca el mercado y alcanzar los objetivos fijados con el cliente.  
  • Ofrecer proactivamente y en consenso con los clientes alternativas dentro de los partners de Arval.  
  • Solicitar descuentos especiales a Procurement. 
  • Solicitar al cliente toda la información necesaria para gestionar internamente el pedido. 
  • Gestión de la relación con el cliente 
  • Trabajar sistemáticamente de forma conjunta con el Business Manager fomentando el flujo de información del cliente entre ambos con reuniones regulares.  
  • Analizar necesidades del cliente y llevar a cabo la estrategia junto con el BM. 
  • En coordinación con el Business Manager analizar las renovaciones con antelación en base a la situación del mercado. 
  • Trasladar las peticiones administrativas del cliente al equipo de Sales Support apoyando al mismo en caso de duda en la gestión. (pedidos, cancelaciones, actualizaciones de datos, reporting, subrogaciones …etc) 
  • Registro, análisis-asesoramiento y propuesta de soluciones ante reclamaciones aplicando las directrices de Calidad.  
  • Implementar las acciones derivadas de las visitas realizadas con el cliente. 
  • Seguimiento y análisis de las encuestas NPS, y preparar plan de acción a seguir para revertir la situación en caso necesario junto con el BM. 
  • Analizar el informe de flota para detectar desviaciones kilométricas, renovaciones y realizar su presentación al cliente. 
  • Detección y propuesta de servicios adicionales que encajen con las necesidades del cliente. 
  • Analizar y preparar la Fuel Review, TCO, etc en colaboración con el Business Consultant. 
  • Realizar los seguimientos y/o controles, definidos en los procedimientos y/o en el Plan de Control de la dirección. 
  • Respeto del procedimiento de detección de fraude en el desarrollo de las actividades diarias. 
  • Vigilancia de la situación de pagos coordinado con el Equipo de Recobros.  

REQUISITOS

  • Estudios

Mínimo Grado medio 

Valorable conocimientos en marketing de servicios, atención al cliente, técnicas de venta, fidelización de clientes, reclamaciones y gestión de conflictos.  

Permiso de conducir vigente.

  • Experiencia

Experiencia mínima de 2 años en ventas, gestión y fidelización de clientes. 

Conocimiento en sector automoción o renting. 

  • Idiomas

Ingles Medio / Alto

COMPETENCIAS

  • Técnicas

Excel nivel medio

  • Transversales & Comportamentales

Orientación al cliente

Creatividad e innovación

Capacidad de negociación

BENEFICIOS

• Programas de formación, planes de carrera y oportunidades de movilidad interna, no solo a nivel nacional sino también a nivel internacional gracias a nuestra presencia en diferentes países.

• Comité de Diversidad e Inclusión a nivel Grupo que vela por un ambiente de trabajo inclusivo. En los últimos años se han creado varias comunidades de empleados que organizan diferentes acciones de concienciación en torno a la diversidad e inclusión (PRIDE, We Generations y MixCity).

• Programa de voluntariado corporativo (1 Million Hours 2 Help) en el que los empleados pueden dedicar tiempo de su horario laboral a actividades de voluntariado.

• Plan de retribución flexible.

• Modelo de teletrabajo híbrido (50%).

• 22 días de vacaciones.

• 2 días de asuntos propios.

• Día libre en Navidad.

• Tarde libre el día de tu cumpleaños.

• Jornada intensiva todos los viernes y en julio y agosto.

• Flexibilidad horaria.

• Seguro de vida.

• Seguro médico.

• Tarjeta comida (1560€ al mes/año).

• Salario fijo + bonus variable + participación en beneficios.

Compromiso de diversidad e inclusión

BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.   

GROUP BNP PARIBAS

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
 
 
Spain IT Production
 
Spain IT Production organization consists of CIB ITO & ITG IT Platforms and is responsible for providing IT Production services to our Clients in EMEA, ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. IT Production organisation includes Infrastructure services, Telecom & Workspace, Production Security and Application Production domains and associated transversal services (CTO Office, Control Tower, PMO and IT Continuity). In Spain, IT Production relies on a Platform with over 400 experts that provide full-stack support services ensuring a secure, stable, standardized, and efficient production.
 
ABOUT THE JOB
 

The position at a glance

The “Production Security” Domain is part of the Corporate & Institutional Banking Information Technology & Operations (CIB ITO) of BNP PARIBAS, it manages all the security solutions.         

The SSO team provide identity and access management tooling as a middleware delivery team, supporting authentication and authorisation for both internal and external customers.  

Using several standardised frameworks, the team maintains and governs access policies and works to deliver technologies to ensure that the right entities have the appropriate access to technology resources.

The jobholder will be part of multi-geographical (presence in 3 regions and 6 locations) and multi-disciplined team, providing support and project delivery for the SSO and Identity Management platforms in the following topics:

The responsibilities of the SSO IDM Production L2 are as follows:

  • Single Sign On Implementation and support
  • Platform Support and Maintenance
  • Incident and Problem Management
  • Change Management
  • General

In detail

General

  • Perform pre-assigned tasks to accomplish the function responsible for. 
  • Work cooperatively with the other members of the team.
  • Ensure adherence to processes and procedures.
  • Request improvement of knowledge (training) when needed.
  • Apply own initiative, within the levels of acceptable risk.
  • Whenever in doubt, escalate and seek advice and guidance.
  • If the nature of the position is user-facing, then all the guidelines and principles of user service mentality and behaviour should be applied.
  • Escalate risks / issues to the manager of the team.
  • Minimise operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls.
  • Ensure appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified.
  • Provide a direct contribution to the BNPP operational permanent control framework.

As this is a production support role, focusing across a range of different and mostly cutting-edge technologies, candidates must possess the aptitude and desire to learn.

Single Sign On Implementation and support

  • Implement authentication solution for applications.
  • Work closely to the client to provide the best solution.
  • Resolve incident about authentication.

Platform Support and Maintenance

  • Pro-actively monitor, manage and improve availability and performance of the production environments (from presentation and application layers to Infrastructure layers).
  • Pro-actively manage the capacity of production applications.
  • Customize production tools (monitoring, deployment, scheduling etc.).
  • Provide feedback and propose solutions to management on performance, capacity and design issues.

Incident and Problem Management

  • To work with partner teams to conduct analysis of major and critical incidents.
  • To identify tactical or strategic improvements that can be introduced to help reduce the number of on-going incidents within the SSO and IDM area.

Change Management

  • To work within the change management framework adopted by BNP Paribas to ensure that all changes to the production environment are planned and executed in a controlled manner.
  • To take responsibility for the quality of changes within the SSO and IDM environments, ensuring that changes raised are of sufficient standard in terms of technical and planning detail.
  • Change preparation and deployment following standard application deployment tools and methodology.

The Production Engineer will also work with other teams to respond to incidents and resolve issues promptly, often under pressure, to restore normal services to the business.  Therefore, ability to be on call and provide support out of hours is essential.

As this is a production support role, focusing across a range of different and evolving technologies, candidates must possess the aptitude and desire to learn.  

Work conditions: This position provides for standard working conditions in an office and from Monday to Friday.

  • On Site Services: From 8:00 to 19:00 schedule to cover in weekly shifts of 8 working hours/day.
  • On Call Services: Out of regular schedule, we provide On Call services (out of business hours) to be covered in weekly shifts by team members.
  • Public Holidays: Team members must cover all public holidays except 1st January and 25th December (2 persons only in shifts).

The strengths and skills that will help you succeed

Technical Skills essential for the role include, but not limited to:

  • Bachelor’s in computer science or equivalent.
  • Minimum 3 to 5 years of experience. 
  • ITIL Foundation certificate will be desirable.
  • CA Siteminder Web SSO.
  • Autoprovisionning tools such as BMC ControlSA, Sailpoint IdentityIQ, or Forgerock.
  • LDAP.
  • Application Server : Good exposure in configuring and supporting web technologies such as Tomcat, Apache, nginx, IIS.
  • SOA security – SAML / WS-Security.
  • Kerberos / SSL/TLS / PKI / GSS-API / SPNEGO.  
  • IIS/WCF/WIF, WAS security models.
  • Infrastructure standards for network load balancers, servers, networks and storage.
  • Automation mind-set with experience in using tools like Ansible.
  • Scripting skills using Python or shell.      
  • Proven logical and methodical problem analysis and troubleshooting skills.
  • Working with an industry recognised service desk and project management toolset. 
  • Clear communicator in both written and oral forms.

Technical Skills desirable for the role include:

  • oAuth2, OpenIDConnect.
  • SQL, Database schema.
  • Authentication services for APIs.
  • Exposure to Apigee API gateway.
  • Knowledge of Process & Quality management, ITIL v2/v3.
  • Microsoft Project, Advanced Excel, PowerPoint and Word.
  • Knowledge of Atlasian Jira Task Management toolset.
  • Previously used ServiceNow as a Service Desk Management product.
  • Strong analytical skills.
  • Strong attention to detail.
  • Structured and methodical mind-set.
  • Can do attitude; look at changes as opportunities to improve.
  • Team oriented.
  • Good interpersonal and communication skills.
 
BENEFITS
• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan.
• Hybrid telecommuting model (50%).
• 32 vacation days.
 
 
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients. 
 
 

GROUP BNP PARIBAS

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
 
Trade Finance HUB
The Trade Finance Service Centre, with more than 100 HC, is a large and critical area within Operations covering Traditional Trade products (bank guarantees and documentary products) and servicing the main European countries: Austria, Germany, Netherland, Spain and UK.
 
ABOUT THE JOB
 
MISSION

• The calculation, invoicing, claim, monitoring and follow up of fees related to guarantees and counter-guarantees issued.

• The issuing of payments to Correspondent Banks. 

• The reconciliation of Nostro breaks related with payments issued or received within the scope of guarantees issued.

• The justification of accounts under his/her scope.

RESPONSABILITIES

• Managing the invoicing to clients and correspondent Banks, ensuring a high level of accuracy in terms of calculations of Guarantee fees and production of invoices.

• Ensuring invoices and accounting entries are aligned, performing accounting adjustments when necessary.

• Monitoring and follow up of fees due, ensuring that any long overdue items are referred to line Managers and/or Business contacts as necessary.

• Managing the payment of fees to Correspondent Banks.

• Responding quickly and effectively to MO /  banks / correspondents enquiries and requests for information

• Assisting with the resolution of any disputes or concerns in respect of overdue items.

• In coordination with the Drafter and/or Vetter, performing the monitoring of Guarantees as they reach their expiry dates: updating expiry dates for open-ended guarantees, closing expired transactions in the Bank mainframes and records, ensuring any outstanding fees are collected up to date and notifying clients of their release (if release before expiry date).

• Providing clear details of open items in the accounts under his/her scope. Such details will be used by the managers assigned as owners of the accounts for the periodic certification of accounts.

• Ensuring that all complaints are passed immediately to line management

• Keeping the records related with the activity

REQUISITOS

Estudios

  • Knowledge of general accounting rules, mastering specific accounting rules for guarantees.
  • Basic understanding of Guarantees products

Experiencia

  • Experience in Finance Teams managing payments, reporting, invoices, controls, etc would be a plus.

Idiomas

  • English high
  • French will be very positive

COMPETENCIAS

Técnicas

  • Good working knowledge of Atlas, Guarantees systems (EPS, iVision, Aval), Docubase, TDR, Word/Excel, SWIFT, Sibes.

Transversales & Comportamentales

  • Ability to learn. Continuously seeking out and mobilizing the resources needed to enhance self-development and to learn.
  • Integrity. Acting ethically, in compliance with what is said and respecting the company’s values and rules.
  • Ability to communicate clearly – written and oral

BENEFITS
• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan. 
• Hybrid telecommuting model (50%).
• 32 vacation days.
 
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
 

 

MISSION

Within Group BNP Paribas ITO Function, Global Trade Operations, a community of 700* people in the 3 CIB regions & 50 countries, leverage on their integrated and global model to accompany the business strategy being the Global Trade operations Platforms a key enablers of the transformation.

The European Trade Finance Service Center has 115 employees across 16 nationalities in Spain and provides solutions for Domestic and international Guarantees, Syndicated guarantees, Fronting, Green and sustainable linked guarantees and Documentary products (Import and Export) for both, corporations or institutions, in close collaboration with the Global Trade Solutions teams.

RESPONSIBILITIES

Deal directly with CIB clients ensuring their needs are met and/or exceeded within established agreements.

Provide assistance/support to clients and corporate groups on technical aspects of International and Domestic Guarantees.

Process Guarantees issued on behalf of the Bank’s clients or other branches/subsidiaries/correspondents, including the review and validation of wordings in non-standard or pre-validated formats.

The day to day processing of guarantee expiries and follow up with branches, correspondents and clients to ensure a smooth release of guarantee instruments as they meet their expiry dates. 

The role will also be responsible for assisting the Invoicing and Fees officer when necessary.

Detailed responsibilities:

•        Ensuring client needs are met and/or exceeded, processing client requests on a timely and proactive manner. 

•        Providing assistance/support to clients and corporate groups on technical aspects of International and Domestic Guarantees.

•        Providing support and assistance to Front Office (FO) on technical aspects and practices and in getting deals booked and properly processed.

•        Verifying that all approvals are in place (from Credit Risk, Compliance and Legal) in order to proceed with client requests

•        Processing of Guarantees issued on behalf of the Bank’s clients or other branches/subsidiaries/correspondents, direct/indirect with due regard to legal, compliance and risk aspects.

•        Checking that wordings in non-standard or pre-validated formats are acceptable for the Bank.

SKILLS

•        A good understanding of Guarantees products and specific regulation (URDG, ISP, UCP…)

•        Knowledge of general accounting rules, mastering specific accounting rules for guarantees 

•        Systems and processes: Word/Excel, SWIFT

•        English & French mandatory

 

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

• Flexible compensation plan.

• Hybrid telecommuting model (50%).

• Salary from 29,5k – 33k

• 32 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients. 

GRUPO BNP PARIBAS

 
El Grupo BNP Paribas es el principal banco de la Unión Europea y uno de los más importantes a nivel internacional. Contamos con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados en 13 líneas de negocio.
 
REAL ESTATE

BNP Paribas Real Estate presta servicios a lo largo de todo el ciclo de vida del inmueble: transacción, consultoría, valoración, Property Management e Investment Management. Cuenta con un equipo de Project Management dedicado a la planificación, coordinación y gestión de procesos constructivos, y otro para el estudio de los mercados.

SOBRE EL PUESTO

RESPONSABILIDADES

  • Realizar estudios de viabilidad y análisis de mercado para evaluar el potencial de nuevos proyectos de desarrollo. Analizar datos económicos, demográficos y de mercado para identificar oportunidades y riesgos.
  • Colaborar con las distintas espacialidades del equipo y de la empresa que intervienen en la estrategia para maximizar el valor y la funcionalidad de los proyectos.

REQUISITOS

  • Imprescindible incorporación inmediata y posibilidad de firmar convenio de prácticas con la universidad.
  • Cursando o finalizando grado en Ingeniería, ADE, Finanzas, Economía o similares. Valorable Máster.
  • Inglés fluido: mín. C1. Francés valorable.
  • Habilidades en Paquete Office, sobre todo Excel.

COMPETENCIAS CLAVE

  • Proactividad
  • Capacidad de análisis y de anticipar evoluciones estratégicas del negocio
  • Atención al detalle
  • Capacidad para colaborar y trabajar en equipo
  • Capacidad para comunicar tanto oralmente como por escrito 

BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.

GRUPO BNP PARIBAS
 
El Grupo BNP Paribas es el principal banco de la Unión Europea y uno de los más importantes a nivel internacional. Contamos con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados en 13 líneas de negocio.
 
REAL ESTATE
 
BNP Paribas Real Estate presta servicios a lo largo de todo el ciclo de vida del inmueble: transacción, consultoría, valoración, Property Management e Investment Management. Cuenta con un equipo de Project Management dedicado a la planificación, coordinación y gestión de procesos constructivos, y otro para el estudio de los mercados.
 
SOBRE EL PUESTO
 
MISION
 
Facilitar y ejecutar el análisis de la evolución de todos los segmentos que componen el sector inmobiliario. Su objetivo principal es proporcionar información de mercado actualizada y cualificada tanto a nivel interno como a clientes estratégicos para la compañía.

 
RESPONSABILIDADES
 

  • Investigar y analizar tendencias del mercado inmobiliario local, regional y global. Evaluar la demanda y oferta de diferentes tipos de activos inmobiliarios.
  • Realizar análisis financiero detallado del activo, incluyendo evaluación de rentabilidad, flujo de caja, valoración y riesgos asociados.
  • Preparar informes de mercado y presentaciones para clientes, inversores y la alta dirección. Presentar recomendaciones basadas en análisis y proyecciones financieras.
  • Asistir en el cierre efectivo de propuestas coordinando con equipos legales, data control y financiero. Tener actualizado el WIP.
  • Mantener relaciones sólidas con clientes existentes y potenciales.
  • Participar en reuniones y presentaciones para explicar el mercado inmobiliario y sus fundamentales.
  • Seguir de cerca las actividades del mercado y la competencia para identificar oportunidades y riesgos emergentes
     

REQUISITOS

  • Imprescindible incorporación inmediata y posibilidad de firmar convenio de prácticas con la universidad.
  • Cursando o finalizando grado en Ingeniería, ADE, Finanzas, Economía o similares. Valorable Máster.
  • Valorable experiencia previa en análisis financiero, descuentos de flujos de caja, modelización financiera y/o evaluación de inversiones inmobiliarias.
  • Inglés fluido: mín. C1. Francés valorable.
  • Habilidades en Paquete Office, sobre todo Excel.

COMPETENCIAS CLAVE

  • Proactividad
  • Capacidad de análisis y de anticipar evoluciones estratégicas del negocio
  • Atención al detalle
  • Capacidad para colaborar y trabajar en equipo
  • Capacidad para comunicar tanto oralmente como por escrito 
  • Compromiso de diversidad e inclusión

BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.

GROUP BNP PARIBAS

BNP Paribas Group is the top bank inthe European Union and a major international banking establishment. It hasclose to 185,000 employees in 65 countries. In Spain we are more than 5,100employees within 13 business lines.

 

Infinity Finance HUB

BNP Paribas EMEA Finance employs 500employees, of which more than 325 are based in Madrid. We manage more than 250BNP Paribas entities from all over Europe, covering +60% of Group’s balancesheet and all group’s banking activities (Corporate & Investment Banking,Retail Banking, Personal Finance and other financial services activities…).

Our mission is to measure, controland explain all the financial indicators required to monitor accounting, tax,regulatory, liquidity, credit risk reporting and management result activities.

 

ABOUT THE JOB

 

MISSION

Group Regulatory Reporting Projects(GRRP) team oversees the implementation of OFS roll out program across thedifferent regions and business within the group. In parallel, in our pipelinewe have as well several finance projects related with regulatory changes orbusiness requirements.

The main responsibility of this roleis to implement, coordinate and follow up projects related to/impactingFinancial Accounting and Reporting systems as well as to provide FunctionalFinance Systems expertise on the BAU, at regional level, with respect toSystems settings and their impact on Finance activity. The main program todaywithin the scope of the team is the OFS Program (One Financial System). Theobjective of this program is the implementation of the OFS system as the mainaccounting ledger of the different BNP entities around the world. 

 

Responsibilities

  • Project scope definition (legacy understanding, analysis and impact assessment)
  • Business requirements, proposed solution analysis
  • Testing scenario and planning
  • Contribute to Finance systems enhancement, standardization, automation and end-to-end systems data quality improvement
  • Ensuring the migration of the General Ledger of a BNP entity to the OFS System, in addition to the different reporting streams being fed from it (Financial Reporting, Management Accounting, Credit Risk Reporting, Liquidity Reporting and Local Regulatory Reporting).
  • Coordinate and manage communication with the final users, as well as the preparation and the execution of the User Acceptance Test (UAT) sessions with them.
  • Assist central teams with the study/deployment of changes to the Finance architecture in Europe (e.g. testing of new accounting interfaces or system enhancements in the Finance domain; validation of changes to the Finance architecture …)
  • Share best practices and homogenize solutions on tools across the Region
  • Support the production teams on the resolution of systems data quality issues in BAU mode  

REQUIREMENTS

  • Previous experience as a Project Management
  • Strong knowledge of banking activities and products
  • IT skills: Excel advanced user, Business Intelligence Tools (Tableau, Business Object…), database consultation (SQL…), PowerPoint. Knowledge of Finance tools and systems would be a plus.
  • Good knowledge of accounting, financial reporting processes in Banking and Capital Market industry
  • Language: fluent in English (both oral and written), French is a plus
  • Good communication (spoken and written) and capability to work and interact with people of different expertise and hierarchical level
  • Ability to adapt to change and client oriented
  • Collaborative work and team player
  • Organizational skills: autonomy, capacity to manage several tasks in parallel, to prioritize and to manage pressure

 

BENEFITS

  • Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries
  • Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity)
  • Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities
  • Flexible compensation plan
  • Hybrid telecommuting model (50%)
  • 32 vacation days

 

Diversity and inclusion commitment

BNP Paribas Group in Spain is anequal opportunity employer and proud to provide equal employment opportunity toall job seekers. We are actively committed to ensuring that no individual isdiscriminated against on the grounds of age, disability, gender reassignment,marriage or civil partnership status, pregnancy and maternity/paternity, race,religion or belief, sex or sexual orientation. Equity and diversity are at thecore of our recruitment policy because we believe that they foster creativityand efficiency, which in turn increase performance and productivity. We striveto reflect the society we live in, while keeping with the image of our clients.

Who are we?

We are South Europe Technologies (S.ET); the IT, Data and Operations Shared Service Center of BNP Paribas Personal Finance, with delivery centers in Spain and Portugal, providing the best solutions to BNPP PF entities around the world such as Cetelem (specialized, between others, in financial partnership of major retailers, consumer goods companies and car dealerships).

 Among other services, our portfolio is composed of:

Applications Management (Architecture, Project Management, Development, and Quality Assurance).

  IT Risks & Cybersecurity Services.

  Platforms Management.

  Data Analytics and AI.

  Operations.

 Our offices are in Spain (Madrid) and Portugal (Lisbon, Porto). The company brings together over 200+ employees, with expertise in various technologies (Java, .Net, Python, Tibco, APIGee) and other operational roles (Functional Analyst, Project Manager, Business Analyst, Auto Stock Financing operators). We keep growing!

 About the job

Main responsibility:

Is a key role in the design and improvement of user experience of reports and data visualizations used for managing enterprise performance management in the different domains of IT. Working on behalf of central IT Governance team creates the KPI reports and visualizations, challenges UX design and trains PF subsidiaries and PF Central users of the Enterprise Performance management solution about how to use the tool and make collaborative evolutions of the KPI visualizations.

 In this context, your functions will be: 

  • Design Reports and Data Visualizations using Power BI and Jedox EPM solution.
  • Train and evangelize EPM solution users in PF Subsidiaries & Central on the usage of Jedox EPM solution for KPI calculation and visualization and collaborative building and improvement.
  • Advice on UX design of visualizations and challenge the requirements of users.
  • Understand users needs in all the domains of IT Governance and advice and design the proper way to cover them with Jedox EPM solution (KPIs, dashboards, reports, etc).
  • Work with Jedox EPM development and testing team which will implement the ETL processes and KPI calculation to show in the reports and data visualizations.

 What it is in for you:

  A great international team providing services all around the world for BNP Paribas Personal Finance subsidiaries.

  Good perspective for growth: Service catalog is enlarged year after year in order to fulfil all the needs of BNP Paribas Personal Finance entities.

 What we are looking for:

 Good knowledge of:

  • Report & Data Visualization in Jedox EPM & Power BI.
  • Mockup tools for UX design.

 Full understanding of:

– Knowledge of banking industry and processes would be very valuable.

– Knowledge of IT Governance domains (IT financial management, HR, production management, IT Risk, Project Management, IT providers management, …).

– Excellent communication and stakeholder management skills, with proven experience interacting directly with end users.

 Optionally/ as a plus 

  Skills:

 Behavioural Skills

* Ability to understand, explain and support change.

* Ability to Deliver / Results Driven.

* Ability to collaborate / Teamwork. 

* Ability to communicate and shared knowledge.

 Transversal Skills
 * Ability to work in agile projects.

 Tools – Methodologies – Technologies

  MS Office Pack Microsoft

 o Excel

 o Word

 o Power Point

 Language skills:

 Proficient in English (Reading and writing – B2 minimum).

 Nice to have: French (Reading and writing).

 About our culture:

 We are proud to create, maintain and develop business solutions for BNP Paribas Group entities around the world, while keeping a high level of service and providing added value to our customers.

 Working in an Inclusive and Multicultural environment, we encourage everyone to develop their talents and skills, offering various career opportunities and internal mobility programs, within local SET teams or in other entities within the Group.

 We value our employees’ experience by keeping a well-balanced environment with flexibility regarding the work schedule and care for everyone’s personal time.

 We embraced a hybrid way of working because we believe social connection always adds value to our day-to-day activities.

 Benefits:

* Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

 * Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

 * Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

 * Flexible compensation plan. 

 * Hybrid telecommuting model (50%).

 * 31 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

GROUP BNP PARIBAS

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
 
 
Spain IT Production
 
Spain IT Production organization consists of CIB ITO & ITG IT Platforms and is responsible for providing IT Production services to our Clients in EMEA, ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. IT Production organisation includes Infrastructure services, Telecom & Workspace, Production Security and Application Production domains and associated transversal services (CTO Office, Control Tower, PMO and IT Continuity). In Spain, IT Production relies on a Platform with over 400 experts that provide full-stack support services ensuring a secure, stable, standardized, and efficient production.
 
ABOUT THE JOB
 
MISSION
 
The primary objectives of this role are to contribute to the SITP governance through the standardization of procedures, guidelines, and new reports, reinforcing the organizational structure, improving internal communication  that by providing support all IT Production teams. 

In close collaboration with the Head of Spain CTO Office and reporting to SITP CTO Office Head of Governance ,Organization & Transformation she/he will be responsible to implement a modern and integrated governance , looking for simplification, modernization, and with a strong risk approach. She/he also ensures good alignment and transparency with all our partners whether internally or externally.

 
 
RESPONSIBILITIES
 

Main mission for the Governance & Transformation Officer  is to provide support to the  SITP CTO Head of Governance ,Organization & Transformation to facilitate a proper framework regarding transversal topics:

* Provide support for management  of  Global policies, procedures, and guidelines, including Strategic Plan, TOM, and objectives, are properly transmitted, managed, and applied at a territory level.

* Participate in coordination with Territory teams (Spain HR, Legal, Procurement,facilities ) to apply territory requirements ,supporting  SITP Domain heads on those initiatives when necessary.

* Collaborate with initiatives to support and reinforce Spain  IT Platform alignment with Target Operating Model and the Group IT Production expectations.

* Collaborate  in  Strengthening resource management processes & procedures. On/off-boarding, organizational structure standardization, skills assessments, new joiner’s sessions, trainings, WIIO presence, etc.

* Maintenance of  the  SITP SharePoint to publish common procedures,presentations…. 

* Enhance & Promote communication across SITP domains and the communication between SITP and the Central Production functions.

* Foster the implementation of effective governance frameworks ensuring that organization practices have the appropriate risk mitigation controls  and respect central organization policies and standards.

 
REQUIREMENTS
 
    • PROFESSIONAL SKILLS, ABILITIES AND EXPERIENCE
    • Languages
    •  High English spoken and written fluent (B2/C).
      * Spanish.
    • Technical skills
      * IT knowledge and ability to manage MS Office suite: Excel, Power BI, Forms and SharePoint.
      * ITIL Foundation certificate will be desirable.
    • * Transversal & Behavioral skills
      * Good interpersonal and communication skills.
      * Collaborative mindset with multiple stakeholders.
      * Ability to work autonomous, taking responsibility influence their peers and in team environment.
      * Proven capability to co-ordinate, influence, and challenge senior stakeholders to achieve delivery of time-specific and demanding timetables and external process. 
    • *The ability to create good working relationships, a good team player, problem solving and putting team objectives first. 
 
BENEFITS
• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan.
• Hybrid telecommuting model (50%).
• 32 vacation days.
 
 
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.