GROUP BNP PARIBAS

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.

Infinity Finance HUB

BNP Paribas EMEA Finance employs 500 employees, of which more than 325 are based in Madrid. We manage more than 250 BNP Paribas entities from all over Europe, covering +60% of Group’s balance sheet and all group’s banking activities (Corporate & Investment Banking, Retail Banking, Personal Finance and other financial services activities…).

Our mission is to measure, control and explain all the financial indicators required to monitor accounting, tax, regulatory, liquidity, credit risk reporting and management result activities.

ABOUT THE JOB

MISSION

Preparation of regular financial reporting information, IFRS reporting  & data quality controls, IFRS projects implementation

RESPONSIBILITIES

Monthly controls over the reliability of reporting information. 

Quarterly financial reporting.

REQUIREMENTS

Studies

     University Graduate

Experience

Experience in audit or accounting / reporting /related functions, Experience of working in international environment  is a plus
2 to 4 years of experience, good knowledge of finance.

Languages

English: Fluent

French is a plus

SKILLS

Technical

       Excel fluent

        SAP

Transversal & Behavioral

Ability to collaborate/Teamwork
 Analytical ability
 Creativity & Innovation/Problem solving

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

• Flexible compensation plan. 

• Hybrid telecommuting model (50%).

• 31 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

GROUP BNP PARIBAS

BNP Paribas is an international bank with leading positions in the European market. It is present in 74 countries and employs more than 192,000 people, 146,000 of whom are in Europe. The Group holds key positions in its three main areas of activity: Domestic Markets and International Financial Services (whose retail banking and financial services network is part of Retail Banking & Services), as well as Corporate & Institutional Banking, which offers services to corporate and institutional clients. The Group supports its customers (individuals, entrepreneurs, SMEs, large companies and institutions) to help them carrying out their projects by providing financing, investment, savings and insurance services. In Spain we are more than 5,100 employees within 13 business lines.

CIB

BNP Paribas Corporate & Institutional Banking provides large companies, multinationals and financial institutions with various solutions in the areas of advisory, financing, transactional banking, capital markets, settlement, clearing and custody of securities, asset and fund management services and solutions for corporate issuers. It has 620 professionals in Spain with offices in Madrid, Barcelona, Bilbao and Coruña. The entity has a network present in 56 countries.

ABOUT THE JOB

MISSION

From the 19 European branches of BNP Paribas CIB, there are 15 countries (Netherlands, Bulgaria, Hungary, Poland, Romania, Czech Republic, Spain, Portugal, Ireland, Sweden, Norway, Denmark, Germany-Austria and Belgium) whose local IT activity is managed by CIB IT Spain. The others locations keeps a local IT teams  (UK, Russia, Italy, Luxembourg).

CIB IT Spain is responsible for providing ADM (Application Development and Maintenance) and APS (Application Production Support) services to its internal clients. Its main responsibility is the planning and execution of BAU activities, initiatives and projects for all local BNPP applications within the European territories, delivering those with the respect of CIB IT rules, regulatory standards and compliance guidelines, implementing the overall strategy of CIB IT Clusters for developing and technology initiatives.

RESPONSIBILITIES

• Lead and manage multiple IT projects from inception to completion, ensuring successful delivery within scope, budget, and timeline, taking an end to end responsibility on the different steps of IT Governance procedures for projects 

• Plan and carry out actions

• Participate in the detailed planning of project tasks
• Ensure ownership exists at each project tasks and actions
• Carry out assigned activities in accordance with the project plan
• Solve issues and report bottlenecks as needed
• Ensure the completion of each step within the timeframe and budget originally planned
• Track the progress of tasks and update monitoring indicators and KPIs
• Conduct the project in such a way as to achieve the defined key indicators and project milestones as defined upstream
• Coordinate and lead the project
• Contribute on the identification of Risks, issues and dependencies and follow-up of the remediation and mitigation plans

• Facilitate meetings with the project team

• Contribute to the coordination of activities to achieve the objectives, understand the business/IT/sponsor needs and support the different stakeholders of the project
• Regularly exchange with stakeholders, ensure their understanding of the subject, and inform them of the overall progress of the project, particularly during dedicated committees
• Organize dedicated committees, prioritization, and “escalation points”
• Produce communications, documentation, and reports

• Design the various communication materials useful to the project (presentation, brochure, deliverable…)

• Maintain up-to-date project documentation, including reports and tracking records
• Prepare meeting’s minutes and task status reports
• Carry out change management

• Assess training needs
• As a Senior Project manager, mentor and guide junior project managers, fostering a culture of continuous improvement and professional development.

REQUIREMENTS

• Studies
• Bachelor’s Degree in Computer Science, Information Technology, or a related field
• Master’s degree in Project Management or Software engineering preferred
• Any Project Management certification (PMP, etc) is a plus.

• Experience
• Minimum of 5 years of experience in IT project management and +10 years in IT department, with a focus on development projects, combining experience in an internal or external client-facing role.
• Proven ability to manage complex projects and deliver results in a dynamic environment.
• Strong experience of software development methodologies, including Agile, Scrum, and Waterfall.
• Proven experience on the whole live cycle of a development, from the requirements analysis to the development and release on Production environments, support on testing phases.
• Experience in designing databases and data processing systems, with a strong understanding of data management principles.
• Languages

English (Fluent)

Spanish (Fluent)

SKILLS

• Technical
• Business/IT Relationship (Proficient)
• Risk Knowledge & Awareness (Proficient)
• Budget Steering (Proficient) 
• SCRUM/Agile methodologies and practices (Proficient) 
• Transversal & Behavioral
•  
  • Ability to setup relevant performance indicators (Expert)
  • Ability to manage a project (Expert)
  •  Ability to manage/facilitate a meeting, seminar, committee, training…(Expert)
  • Ability to collaborate/Teamwork (Proficient)
  • Ability to deliver/Results driven (Proficient)
  • Attention to detail/rigor (Proficient)

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

• Flexible compensation plan 

• Hybrid telecommuting model (50%)

• 32 vacation days

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

GRUPO BNP PARIBAS

El Grupo BNP Paribas es el principal banco de la Unión Europea y uno de los más importantes a nivel internacional. Contamos con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados en 13 líneas de negocio.

REAL ESTATE

BNP Paribas Real Estate presta servicios a lo largo de todo el ciclo de vida del inmueble: transacción, consultoría, valoración, Property Management e Investment Management. Cuenta con un equipo de Project Management dedicado a la planificación, coordinación y gestión de procesos constructivos, y otro para el estudio de los mercados.

SOBRE EL PUESTO

MISION

Integración en el departamento técnico del equipo de Property Management en el seguimiento y supervisión de mantenimientos, gestión de incidencias, elaboración de reporting, etc. 

RESPONSABILIDADES

• Apoyo al área Técnica de Property Management (Gestión de la Propiedad).
• Acompañamiento en el seguimiento técnico de los proyectos, de las obras y de la implantación de arrendatarios. 
• Tareas de Facility Management. 
• Supervisión técnica de los activos a efectos de mantenimiento de instalaciones.

REQUISITOS

*Imprescindible incorporación inmediata.

• Grado de Ingeniería o de la edificación.
• Valorable conocimientos en instalaciones, gestión de edificios, mantenimientos técnico-legales.
• Inglés fluido: mín. C1
• Tener conocimientos de francés será un plus
• 3 años de experiencia en la gestión de activos inmobiliarios

COMPETENCIAS CLAVE

• Proactividad
• Capacidad resolutiva: Interlocución con proveedores y clientes
• Trabajo en equipo

Compromiso de diversidad e inclusión

BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes. 

Sobre nosotros

BNP Paribas Real Estate es una de las principales consultoras inmobiliarias internacionales. Acompañamos a inversores, promotores y corporaciones a lo largo de todo el ciclo de vida del activo, combinando conocimiento técnico, visión financiera y compromiso con la sostenibilidad.

Nuestro equipo de Property Management gestiona algunos de los portfolios más relevantes del mercado y estamos lanzando una nueva línea especializada en Technical Due Diligence (TDD), como parte de nuestra estrategia de crecimiento y diversificación de servicios.

Tu misión

Buscamos un/a profesional senior con trayectoria reconocida en el mercado, capaz de liderar el desarrollo y posicionamiento de esta nueva línea de negocio.

Tu papel será clave tanto en la ejecución técnica de las TDDs como en la generación de negocio y la definición del modelo de servicio.

Responsabilidades principales

• Diseñar e implantar la estrategia de la nueva línea de Technical Due Diligence.
• Realizar, coordinar y supervisar informes TDD de activos terciarios, logísticos, residenciales, retail y del segmento Living.
• Participar en el desarrollo comercial, elaboración de propuestas y captación de nuevos clientes.
• Coordinar equipos técnicos internos y externos, garantizando los estándares de calidad y cumplimiento normativo.
• Colaborar con otras áreas de la compañía para generar sinergias.
• Asegurar la incorporación de criterios ESG y sostenibilidad en los análisis técnicos.

Perfil profesional

• Arquitecto/a, Ingeniero/a o formación técnica similar.
• Experiencia mínima de 8-10 años en consultoría, ingeniería o real estate, con foco en Technical Due Diligence.
• Reconocimiento en el mercado y capacidad de generar relaciones comerciales.
• Sólido conocimiento técnico y normativo.
• Nivel alto de inglés (imprescindible).
• Perfil proactivo, con visión estratégica y orientación a resultados.

Compromiso de diversidad e inclusión

BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.

Qué ofrecemos

• Proyecto estratégico dentro de una firma internacional de primer nivel.
• Oportunidad de crear y liderar una línea de negocio desde su inicio.
• Colaboración directa con un equipo multidisciplinar de alto nivel.
• Condiciones competitivas y desarrollo profesional real.

GRUPO BNP PARIBAS

Dentro de la Dirección de B2B, precisamos incorporar un/a becario/a para reforzar el área de Prevención Fraude Externo que se encargará del seguimiento, análisis y estudio de comportamientos que puedan resultar sospechosos en la operativa de Medios de Pago. 

Inglés o Francés: Deseable 

• Dominio de Office nivel Medio. 
• Capacidad analítica
• Habilidad para comunicarse. 
• Orientado a resultados.

 Únete a BNP Paribas PF España, certificada por ChooseMyCompany con el sello de calidad HappyIndex Trainee. Este sello nos califica como una compañía atractiva para los estudiantes, gracias al feedback de nuestros propios becarios.

• Responder y tratar las solicitudes de Clientes o Puntos de Venta,
• Campañas telefónicas: contactar con prospectos para captación, o análisis de cartera las necesidades de prospectos 
• Tareas administrativas 
• Misiones específicas: limpieza de bases de datos, pruebas de desarrollo de herramientas, ….

BNP Paribas Corporate & Institutional Banking Global Banking Off-Cycle M&A

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 184,000 employees in 64 countries. In Spain we are more than 5,000 employees within 14 business lines.

BNP Paribas Corporate & Institutional Banking provides large companies, multinationals and financial institutions with various solutions in the areas of advisory, financing, transactional banking, capital markets, settlement, clearing and custody of securities, asset and fund management services and solutions for corporate issuers. It has 620 professionals in Spain with offices in Madrid, Barcelona, Bilbao and Coruña. The entity has a network present in 56 countries.

We’re looking for ambitious students to join our 2026 Off-Cycle Internship within our M&A European Advisory Group team based in Madrid. 

What you can expect:

The intern, within the M&A European Advisory Team, will support in the following activities:

• Transaction origination, including market selection, investment opportunity analysis, database management, and support in preparing client presentations. 
• Company valuation, including assistance in conducting valuation analyses of specific companies using the most common valuation methodologies (DCF, transaction multiples, trading multiples)
• Transaction execution, including support in preparing transaction documents (teasers, information memorandums) and managing data rooms, as an integral member of the execution team.

What we look for in a candidate:

• Prior relevant experience in M&A as an intern or junior analyst
•  A degree from a leading university with an excellent academic record and solid knowledge in Corporate Finance and/or financial modelling
• Advance level in Microsoft Office with strong focus in Excel and PowerPoint
• Availability to start full-time in January 2026

Languages: 

• Spanish: fluent
• English: fluent
• Knowledge of French is a plus

Transversal and Behavioral Skills:

• Excellent presentation and communication skills
• Excellent quantitative, modelling and analytical skills
• Rigor, attention to details
• Strong adaptation skills
• Great team player
• Capacity to work under pressure
• Critical of own work / professional reaction to positive and negative feedback and use of this feedback to improve

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

DUE DILIGENCE OFFICER

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.

CIB

BNP Paribas Corporate & Institutional Banking provides large companies, multinationals and financial institutions with various solutions in the areas of advisory, financing, transactional banking, capital markets, settlement, clearing and custody of securities, asset and fund management services and solutions for corporate issuers. It has 620 professionals in Spain with offices in Madrid, Barcelona, Bilbao and Coruña. The entity has a network present in 56 countries.

The Due Diligence Officer directly reports to the KYC Manager of the Madrid KYC Hub and ultimately to the Head of KYC – Madrid Hub.

As a Due Diligence Officer in the Corporate and Investment Banking (CIB) division, you will play a critical role in evaluating and mitigating risks associated with business transactions. Your primary responsibility will be to conduct thorough due diligence on potential and existing clients, counterparties, and transactions to ensure compliance with regulatory requirements and internal policies of BNP Paribas.

The Due Diligence Officer will work closely with cross-functional teams, including relationship managers, legal teams, and compliance officers, to facilitate informed decision-making and maintain the integrity of the bank’s operations as well as, safeguard against potential risks.

The ideal candidate will possess strong analytical skills, attention to detail, and a comprehensive understanding of the discipline and key concepts of the function (KYC).

RESPONSABILITIES

1.      Conduct Comprehensive Due Diligence:
* Perform KYCs on new customers, recertification of existing customers and off-boarding,
* Analyse financial statements, legal documents, and other relevant information to assess risk factors including the identification of the Ultimate Beneficial Owners (UBOs) and Politically Exposed Persons (PEPs),
* Conduct comprehensive due diligence on new and existing clients, counterparties, and transactions to assess potential risks, 
* Monitor the follow-up elements, especially those related to documentation,
* Comply with and follow up on (international) regulatory requirements, such as the Foreign Account Tax Compliance Act (FATCA), AEOI (CRS) and Markets in Financial Instruments Directive (MiFID), 
* Ensure entry of the name of the customers and of the beneficial owners/directors and other representatives on the various databases; perform the relevant Background checks in accordance with Policy,
* Review embargoes, Vigilance to detect PEPs, and utilize other databases according to the local practice,
* Is responsible for the execution of individual tasks

2.      Risk Assessment:
* Evaluate the findings of due diligence investigations to assess potential risks and provide actionable recommendations to management,
* Collaborate with legal and compliance teams to ensure that due diligence processes align with industry regulations and company policies,
* Identify and assess risks associated with specific transactions and propose risk mitigation strategies

3.      Documentation and Reporting:
* Prepare detailed and accurate due diligence reports summarizing findings and recommendations for internal and external stakeholders,
* Maintain accurate and up-to-date documentation of due diligence activities, ensuring compliance with record-keeping policies,
* Update and monitor the status of all files in the corresponding tools (SharePoint, JIRA, etc.) assuring that it is accurate daily,
* Report KPIs, 
* Prepare and record-keep minutes of the team meetings

4.      Training:
* Train newcomers with any policy or procedure updates; including performing gap-analysis, documentation collection, KYC assembly in FENERGO, Screening and Investigator,
* Assures and provide training in the different tools and applications currently used by the Madrid KYC Hub when required

5.      Communication and Collaboration:
* Work closely with relationship managers, legal teams, and other internal stakeholders to gather necessary valid information and ensure a coordinated understanding and approach to due diligence,
* Communicate due diligence findings and recommendations clearly and concisely to cross-functional teams, including senior management, 
* Assist the Head of KYC and the KYC Manager/s of the Hub with ad-hoc project

6.      Continuous Improvement:
* Proactively identify areas for process improvement within the due diligence function and update due diligence processes to ensure they align with evolving regulatory requirements, based on technical expertise and precedents,
* Escalate incidences found on a day-to-day to the corresponding teams and monitor till its resolvent

7.      Regulatory Compliance:
* Stay abreast of relevant laws and regulations governing the financial industry to ensure due diligence processes align with legal requirements,
* Make sure adequate due diligence and controls are performed to know the customers and how they use the Group’s products and services,
* Be vigilant that customer transactions are not related to bribery or corruption. Report any suspicious operation to Senior Management or to local Compliance

 BENEFITS
* Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
* Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
* Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
* Flexible compensation plan.
* Hybrid telecommuting model (50%).
* 32 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal oportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

AI/ML Engineer Intern – AIR Tech Madrid

BNP Paribas Group 

BNP Paribas is one of the euro zone’s leading banks, with nearly 200 000 employees in 74 countries with key positions in its three main activities: Retail Banking, Investment & Protection Services, International Financial Services and Corporate & Institutional Banking.  
 
Throughout the world, BNP Paribas employees are deeply involved with the real economy. They help women and men, as well as businesses, associations, and institutions, to build their projects and solve concrete problems.  As an international company and one of the largest banks, we have the human, technological and financial means to help move the lines, to be part of the solution, to be forerunners.  Our company is renewing its client-centered model to become more digital. This move goes hand in hand with our focus on bringing positive contributions to society. 

AIR Tech team  

Our AIR Tech team (Artificial Intelligence & Robotics Technology for RISK and Compliance) is here to drive the bank’s digital transformation through the development of strategies and recommendations based on advanced analytical methods.   

Within the RISK and Compliance functions, AIR Tech is an AI (Artificial Intelligence) expert team in charge of developing Artificial Intelligence solutions for RISK and Compliance Streams and beyond.  

Role responsibilities 

As an ML (Machine Learning) Engineer, you will play a pivotal role in deploying AI models that drive strategic decision-making and operational efficiency. The ML Engineer will collaborate with cross-functional teams to integrate machine learning and other AI models into the business processes and provide technical support to ensure the success of AI initiatives. 

Within our team of c.35 people, you will support Data Scientists and contribute to industrializing the analysis and modelling of structured and unstructured data. You will also contribute to the architecture design of the solution for your project. And you will participate in the team effort in building tools and frameworks to improve efficiency with a focus on delivering high standard code and models.   

You will also be involved in the MLOps activities, especially in deploying and monitoring our ML models in production. You will work closely with Data Scientists to define and operate an AI model lifecycle and to ensure the optimal performance of our portfolio of models.  

Key Responsibilities 

• Integration of machine learning models into business processes, ensuring smooth deployment and effective performance. 
• Full stack development (front-end/back-end) and architecture design for projects but also development of some API based on common data processing needs 
• Technical support for Data Scientists in terms of ensuring proper code structuring and better automation of workflows 
• Technology monitoring on artificial intelligence topic (for instance review of internal or external solutions 

Beyond projects, ML Engineers are expected to share their expertise at multiple levels: within the team though technical sharing sessions and beyond as well during our regular open discussion sessions on AI. 

Technical Skills and Qualifications 
 

• Expertise: Python (mandatory), SQL, Elastic search, Docker, Devops and MLops methodology, Angular, JavaScript, SQL, Apache, React, Django, Java.  
• Education: Bachelor or Master Degree in Computer Science or related field. 
• Skills: experience as software engineer/ data analytics engineer in an agile, innovation-oriented team is appreciated preferably with at least one of the following skills: 
  In particular Experience building and maintaining CI/CD pipelines. building and maintaining CI/CD pipelines using tools such as Ansible, Jenkins, Docker, and Kubernetes, or building, deploying, and monitoring ML/GenAi models in production using tools such as MLFlow and Kubeflow. 
• Languages: Fluent in English. Spanish and/or French a plus 
• Personal profile: 
  • Strong analytical / problem solving skills. 
  • Capacity to work in project mode. 
  • Rigorous and curious. 
  • Resourceful. 
  • Client-oriented. 

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

GROUP BNP PARIBAS

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.

 Spain IT Platform

The Spain IT Platform for EMEA is responsible to provide IT Services to our Clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Global Markets Application Production, Local Territory IT Development, the Core Infrastructure environment including Datacenters, Application Production, Security, Architecture as well as elements of the Global Services organisation.

 ABOUT THE JOB

MISSION

• Business Area/Department Overview
  • The current application production support is based in Madrid for Global Banking European local application support and maintains over 260 applications for a wide variety of internal clients for BNP Paribas CIB (Corporate & Institutional Banking), utilizing various technologies. The team also assist end users and provide a good quality of service, security, monitoring and reporting through both on Technical and Functional support.
  • Members of the team work with a wide variety of core technologies, in-house and third-party systems and they are expected to pick up skills in many other technologies, through mentoring, internal and external training. 

Purpose & Scope of the role

In line with the overall BNP Paribas sourcing strategy, this role will be in Spain as part of a Madrid based team.

The role is also to ensure a high-quality level of services for all these applications and their users. It includes involvement in:

• • Application Production Support

–        Provide technical and functional support to users on internal or 3rd party European applications 

–        Manage technical and functional incidents and problems

–        Testing and cross checks

–        Interact with IT Production & ICP Support Teams

–        Incidents/Requests/Changes/Problems Management.

• • Knowledge Transfer:

–        Build and update knowledge database for incidents, processes, …

–        Build expertise in other applications & technologies supported by the team.

–        Train/mentor other members of the team for support activities

–        Suggest & implement continuous improvements

–        Organise regular incident review meetings with APS peers (when SPOC of an area) and discuss areas for improvements (detection, communication, risk of occurrence, documentation…)

–        Adapt and learn to new application or new application functionality

–        Improve team autonomy on incident resolution 

• • Automation:

–        Automate processes for common tasks and reporting

–        Suggest & implement continuous improvements for monitoring

• • Communication:

–        Collaborative and clear communication within the team and with other IT teams and stakeholders

–        Regular feedback to management

–        Escalate to management when relevant 

• • Continuity Management:

–        Preparation and validation of DR scenarios

–        DR testing arrangements and reporting 

–        Perform IT components DR tests during BCP testing

–        BCP tests reporting, action plan and monitoring

• • Capacity Management:

–        Participate in discussion around capacity management for all our applications with APS or with ADM teams pre/post go-live

–        Raise any concerns related to capacity management while investigating an incident

–        Suggest improvements in retention policy and discuss with relevant persons 

• • Asset & Obsolescence Management:

–        Maintenance of the inventory of applications (Application’s cartography) 

–        End-to-End management of the flow mapping (CFT management, inter-application links, ….) 

–        Recordkeeping of application repositories update 

–        Management of application licenses

–        Risk analysis of the obsolescence management 

• • Support to Development Project Team:

–        Provide Technical support to IT teams on all products (systems, middleware, database) during projects

–        Provide support during projects UAT

–        Operating requirements in coordination with Development teams

–        Acceptance of Development teams deliveries

–        Definition and validation of support models & arrangements

–        Review and validation of documentation delivered by project teams + update of the production document 

• • Coordination

–        Follow up and contribute to application migrations and upgrades for functional enhancements in case of Central Apps: in close collaboration with central/regional IT Hubs

–        Coordinate testing with local business correspondents and central IT teams (e.g. Atlas)

–        Respond to functional incidents and request functional Business line enhancement

–        Supply high‐quality user support for the Business lines

–        Suggest optimizations and efficiency gains

–        Where required, propose and carry out initiatives to simplify applications and to automate tasks In connection with their scope of applications, producing reporting documents

–        Validation and creation of change requests from local development team requests to Technical Application Support

• • Planning, Implementation and Documentation of Production Workflows

–        Implementation, maintenance, documentation and troubleshooting of workflows to automatize processes.

–        Implementation of workflows in Autosys

–        Implementation of CFT and FTaaS flows and post processes

–        Monitoring of workflows 

The successful candidate is expected to be comfortable operating in English and interacting with other teams in other locations.

RESPONSIBILITIES

Essential:

·        Experience on production support activities (>5 years)

·        Incidents/Problem/Change Management

·        Train/mentor other members of the team for support activities

·        Suggest & implement continuous improvements for automation and monitoring

·        Good Communication and Escalation

·        IT Continuity Management

·        Capacity Management

·        Asset & Obsolescence Management

·        Support to Development Project Team

·        Coordination Capabilities

·        Planning, Implementation and Documentation of Production Workflows

• • • • Excellent command of English – Written and verbal.

·        Adaptability and desire to learn new products and technologies.

• • • • Adept at working within a team spread over multiple geographical locations with diverse cultural background

·        Proficient analytical and troubleshooting abilities

• • • • Taking ownership and resolution focused
      • Ability to build relationships across internal and external teams

·        Ability to manage high pressure situation, analyse, prioritise and multi-task

·        Reactivity & Ability to understand problems and situations and to draw out logical conclusions.

• • • • Analytical and interpersonal skills. 
      • Consider the implications of actions on colleagues, partners and clients before making decisions, and escalate issues to the manager when unsure
      • Good interpersonal skills and team player
      • High energy level coupled with a desire to take on responsibility
      • Highly motivated in achieving results in whatever the environment conditions. 
      • Good project management skills

 Proficient Technical skills:

• • • • Windows and Unix/Linux skills
      • Application Servers: IIS, WebSphere, JBoss, Citrix
      • Database knowledge: MS-SQL and Oracle.
      • Scheduling tool: Autosys and PowerShell scripting
      • Monitoring tool: Dynatrace or equivalent
      • Ticketing tools (ITSM, Jira…)
      • Microsoft tools (advanced Excel, Word, PowerPoint, OneNote…)
      • Optional skills:
        • Programming Languages: Python and Perl
        • Database knowledge: Postgres
        • Others: SAML 2.0, SSO
        • Knowledge on payment systems
        • ITIL certifications

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

• Flexible compensation plan.

• Hybrid telecommuting model (50%).

• 32 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.