GROUP BNP PARIBAS
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
Personal Finance
BNP Paribas Personal Finance, through its brand Cetelem, specialises in consumer credit, personal loans and card management. It is a financial partner of major retailers, consumer goods companies and car dealerships, as well as a benchmark in market analysis thanks to the Cetelem Observatory studies. BNP Paribas Personal Finance has 20,000 employees serving more than 20 million customers.
MILES EXPERT LEADER M/W
About the job
Solid reputation, passionate individuals, and endless opportunities. That’s SE.T – BNP Paribas Personal Finance International Shared Service Center.
Our consistent track record of services delivery means comfort for our customers and opportunities for our employees.
You will find SE.T to be full of energy and an Inclusive Workplace in which you truly can make a difference.
Would you like to join our international team that delivers end-to-end solutions (applications and operations activities) to businesses of BNP Paribas Personal Finance Group entities around the world?
In the context of maintaining the high level of existing activities while growing the number of international customers, we are looking for our Miles Expert Leader.
The service will be based in Madrid on SE.T premises.
The Key Configurator will work closely with the business stakeholders to ensure that the software is configured to meet their needs and requirements.
Perform the management of the tool according to a described Raci matrix and IT Governance
The central Key Configurator is the animator of the Key Configurator team, and as such:
· Is the guarantor of best practices for configuring the MILES application and is able to advise the team.
· Maintains an up-to-date catalog of features and associated configurations and proposes it to the community.
· Takes charge of “standard” configuration evolutions intended for all subsidiaries.
· Incident Management
Responsibilities
• Lead Expertise Centre in SE.T
• Configure and maintain the Miles software application to meet business requirements
• Analyze and resolve technical issues related to the software configuration
• Collaborate with business stakeholders to understand their needs and requirements
• Develop and maintain a deep understanding of the software functionality and configuration options
• Create and maintain documentation of the software configuration and setup
• Provide training and support to end-users on the software configuration and functionality
• Lead the team to identify and prioritize software enhancements and bug fixes
• Participate in the testing and quality assurance of the software configuration
• Ensure that the software configuration is compliant with PF Framework and best practices
• Monitor KPI, cover SLA withing the ticketing tool
What we are looking for:
· Good knowledge of:
o Miles Modules
o Miles Platform
o SQL development
· Some Knowledge of:
o Atlassian Suite (Jira, Confluence…)
o ServiceNow
Business & transversal skills:
· Organizational skills
· Detail-oriented
· Client orientation
· Collaboration skills.
· Experience leading a development team.
· Experience in the Finance sector is a plus.
Languages
· English level B2 or higher
Who are we?
We are South Europe Technologies (S.ET); the IT, Data and Operations Shared Service Center of BNP Paribas Personal Finance, with delivery centers in Spain and Portugal, providing the best solutions to BNPP PF entities around the world such as Cetelem (specialized, between others, in financial partnership of major retailers, consumer goods companies and car dealerships).
Among other services, our portfolio is composed of:
· Applications Management (Architecture, Project Management, Development, and Quality Assurance).
· IT Risks & Cybersecurity Services.
· Platforms Management.
· Data Analytics and AI.
· Operations.
Our offices are in Spain (Madrid) and Portugal (Lisbon, Porto). The company brings together over 200+ employees, with expertise in various technologies (Java, .Net, Python, Tibco, APIGee) and other operational roles (Functional Analyst, Project Manager, Business Analyst, Auto Stock Financing operators, Data Scientist). We keep growing!
About our culture:
We are proud to create, maintain and develop business solutions for BNP Paribas Group entities around the world, while keeping a high level of service and providing added value to our customers.
Working in an Inclusive and Multicultural environment, we encourage everyone to develop their talents and skills, offering various career opportunities and internal mobility programs, within local SET teams or in other entities within the Group.
We value our employees’ experience by keeping a well-balanced environment with flexibility regarding the work schedule and care for everyone’s personal time.
We embraced a hybrid way of working because we believe social connection always adds value to our day-to-day activities.
Benefits
• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan.
• Hybrid telecommuting model (50%).
• 31 vacation days.
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
GRUPO BNP PARIBAS
El Grupo BNP Paribas es el principal banco de la Unión Europea y uno de los más importantes a nivel internacional. Contamos con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados en 13 líneas de negocio.
PERSONAL FINANCE
BNP Paribas Personal Finance, a través de su marca comercial Cetelem, es especialista en crédito al consumo, préstamos personales y gestión de tarjetas. Es partner financiero de importantes empresas de distribución, de bienes de consumo y concesionarios de automóviles y, además, un referente de análisis de mercado gracias a los estudios del Observatorio Cetelem. BNP Paribas Personal Finance cuenta con 20.000 empleados prestando servicio a más de 20 millones de clientes.
SOBRE EL PUESTO
MISIÓN
Gestionar, contabilizar y conciliar, todos los eventos contables relacionados con el dpto. de Gastos Generales conforme a las normas de Banco de España, fiscales e internas, Reglas de Seguridad, Plan Contable, Normas internas Contabilidad y Finanzas, Normativa fiscal, con el fin de dar información correcta, actualizado y de Calidad para dar una imagen fiel de las empresas del grupo.
RESPONSABILIDADES
· Realizar la contabilización facturas proveedores y notas de gasto. Gestión y control del sistema de facturas (TIS)
· Realizar el control y contabilización de nóminas, anticipos empleados, Flex…
· Gestionar y controlar pagos de proveedores y notas de gastos: verificar documentación, contabilización y conciliación de cuentas relacionadas.
· Controlar las variaciones del inventario del inmovilizado: Gestionar el activo fijo de las empresas del grupo.
· Llevar a cabo los controles del área requeridos por Control Interno
· Realizar la conciliación de las cuentas contables transitorias relacionadas con el área de Gastos Generales.
· Gestionar y controlar el archivo de documentos electrónico y envío de la documentación para su archivo definitivo.
REQUISITOS
- Estudios
Estudiante de Grado Universitario que cumpla los requisitos para formalizar convenio de prácticas. %0% de los créditos de su carrera aprobados
- Experiencia
No necesaria
COMPETENCIAS
- Técnicas
· Office
- Transversales & Comportamentales
· Flexibilidad
· Trabajo en equipo y cooperación
· Iniciativa
BENEFICIOS
• Modelo híbrido de teletrabajo.
• Un día de vacaciones por mes de beca completado (conforme duración de Convenio con la universidad).
Únete a BNP Paribas PF España, certificada por ChooseMyCompany con el sello de calidad HappyIndex Trainee. Este sello nos califica como una compañía atractiva para los estudiantes, gracias al feedback de nuestros propios becarios.
Compromiso de diversidad e inclusión
BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.
GROUP BNP PARIBAS
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
Personal Finance
BNP Paribas Personal Finance, through its brand Cetelem, specialises in consumer credit, personal loans and card management. It is a financial partner of major retailers, consumer goods companies and car dealerships, as well as a benchmark in market analysis thanks to the Cetelem Observatory studies. BNP Paribas Personal Finance has 20,000 employees serving more than 20 million customers.
MILES EXPERT M/W
About the job
Solid reputation, passionate individuals, and endless opportunities. That’s SE.T – BNP Paribas Personal Finance International Shared Service Center.
Our consistent track record of services delivery means comfort for our customers and opportunities for our employees.
You will find SE.T to be full of energy and an Inclusive Workplace in which you truly can make a difference.
Would you like to join our international team that delivers end-to-end solutions (applications and operations activities) to businesses of BNP Paribas Personal Finance Group entities around the world?
In the context of maintaining the high level of existing activities while growing the number of international customers, we are looking for our Miles Expert.
The service will be based in Madrid on SE.T premises.
The mission of this position is performing the management of the tool according to a described Raci matrix and IT Governance.
The candidate will onboard an expertise centre to support different clients according their needs.
The Key Configurator is responsible for configuring and maintaining the Miles software application to meet the evolving needs of the business, ensuring that the system is optimized.
Responsibilities
As Miles Expertise for this international project, the main responsibilities are:
Configure and maintain user accounts, profiles, and permissions
Set up and manage data imports and exports
Configure and maintain system workflows and business processes
Troubleshoot technical issues and provide support to users
Develop and maintain documentation and training materials
Collaborate with stakeholders to identify and prioritize system enhancements and improvements
Monitor incidents SLA, monitor KPI
What we are looking for:
Good knowledge of:
o Miles Modules
o Miles Platform
o SQL
o API Rest
Some Knowledge of:
o Atlassian Suite (Jira, Confluence)
o Service Now
Business & transversal skills:
Organizational skills
Detail-oriented
Client orientation
Collaboration skills.
Experience in the Finance sector is a plus.
Languages
English level B2 or higher
Who are we?
We are South Europe Technologies (S.ET); the IT, Data and Operations Shared Service Center of BNP Paribas Personal Finance, with delivery centers in Spain and Portugal, providing the best solutions to BNPP PF entities around the world such as Cetelem (specialized, between others, in financial partnership of major retailers, consumer goods companies and car dealerships).
Among other services, our portfolio is composed of:
Applications Management (Architecture, Project Management, Development, and Quality Assurance).
IT Risks & Cybersecurity Services.
Platforms Management.
Data Analytics and AI.
Operations.
Our offices are in Spain (Madrid) and Portugal (Lisbon, Porto). The company brings together over 200+ employees, with expertise in various technologies (Java, .Net, Python, Tibco, APIGee) and other operational roles (Functional Analyst, Project Manager, Business Analyst, Auto Stock Financing operators, Data Scientist). We keep growing!
About our culture:
We are proud to create, maintain and develop business solutions for BNP Paribas Group entities around the world, while keeping a high level of service and providing added value to our customers.
Working in an Inclusive and Multicultural environment, we encourage everyone to develop their talents and skills, offering various career opportunities and internal mobility programs, within local SET teams or in other entities within the Group.
We value our employees’ experience by keeping a well-balanced environment with flexibility regarding the work schedule and care for everyone’s personal time.
We embraced a hybrid way of working because we believe social connection always adds value to our day-to-day activities.
Benefits
* Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
* Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
* Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
* Flexible compensation plan.
* Hybrid telecommuting model (50%).
* 31 vacation days.
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
ITTF Iberia platform is a shared service center, which provides services and resources on behalf of ITTF central department, and other ITG partners, in Spain and Portugal. ITTF Iberia platform ensures a common alignment in terms of strategy, operating model, IT standards with ITG beneficiaries, as well as, a full alignment with local and territory rules and stakeholders
The ITTF Department Office division ensures operational support for the entire department in key areas such as budgeting, sourcing, project portfolio management, and IT risk management. The division is also responsible for defining and coordinating governance, developing and monitoring the department’s IT strategy, as well as handling ad-hoc missions.
Report to
The position is within ITT&F Iberian Platform – Department Office in Madrid, under the supervision of ITT&F – Iberian Platform Department Office Head in Madrid, with functional link with ITT&F – Department Office – Cost Oversight & PPM Head in Paris.
Mission and Objectives
The main objectives are:
- Monitor, analyze and consolidate resourcing needs and consumption for projects and the run in coordination with PMO of Finance & Risk Solutions teams, and in alignment with official ITG Finance budget and actuals
- Ensure figures split by clients / programs / funding and update the project portfolio
- Partner with ITG Finance and with the sponsors (Finance, RISK and GDO/CDO) to explain resources consumption, calculate budget/forecast estimations and agree on funding and transfers
MAIN RESPONSIBILITIES
Monthly reporting & closing, Budget preparation
- Ensure the respect of the guidelines and planning of figures closing and budget preparation
- Provide a monthly synthetic reporting/analysis on figures evolution (both costs and HC)
- Monitor / Control with the PMOs the different delivery expected (roadmap, HPA, …)
- Establish punctual reportings on all Finance & Risk Solutions budget data
- Contribute to the improvement and transformation of processes and governance within the activities of the team
- Manage the relations with PMOs, Operationnals, ITG_Finance,…
- Coverage Clients:
- Follow the transfer process with the Client and ITG_Finance
- Recover transfer needs from operational groups
- Consolidate these needs for all Finance & Risk Solution (Onshore + Near/Offshore)
- Monitor the correct execution of these transfers by Clients
- Ensure the consistency between the Finance & Risk Solutions vision and the ITG-Finance vision
- Provide a monthly status of the Clients
- Review the status/achievements of the projects
- Identify the main points/risks/alerts
- Monitor / follow-up the remediation plans
- Follow the detailed budget
- Discuss on specific issues
- Animate and produce the minutes of the different committees
- Manage the relations with the funders (Finance & Strategy, RISK, Business lines)
- Improve the governance around this process
- Follow the transfer process with the Client and ITG_Finance
REQUIREMENTS
Training and occupational experience
- Business school or University Graduate, Master Degree in Accounting, Finance
- 2-3 years of experience in an Accounting/Management Control function
- Experience of working in international environment appreciated
- Knowledge of IT activities
Skills and behaviours
- Analytical mindset, especially with regards to figures understanding, reconciliation and explanation.
- Ability to dialogue
- Organizational skills: autonomy, capacity to manage several tasks in parallel, to prioritize and to manage pressure.
- Critical mindset, curiosity, with sense of initiative
- Good communication (oral, written) and relationship skills
- Fluent English (oral and written), Fluent French (oral and written)
- Strong knowledge in Microsoft Office (especially Excel)
BENEFITS
- Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries
- Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity)
- Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities
- Flexible compensation plan
- Hybrid telecommuting model (50%)
- 32 vacation days
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
Beca Software Developers – Developer Academy
Hablas inglés, español?
Te gustaría trabajar en un ambiente internacional?
Quieres participar en el crecimiento de un equipo de TI que proporciona un servicio de calidad a todas las entidades de BNP Paribas Personal Finance en todo el mundo?
Si tu respuesta es sí a esas 3 preguntas, por favor sigue leyendo!
Dentro de BNP Paribas Personal Finance, vamos a crear una academia con el objetivo de incorporar un(as/os) estudiantes empezando en modalidad de beca que puedan dar soporte a un equipo de desarrollo internacional, el cual forma parte de South Europe Technologies (S.ET) – Centro Internacional de Servicios Compartidos de IT, Data, Operaciones y Ciberseguridad.
Dentro de un proyecto internacional que actualmente abarca 9 países, los candidatos seleccionados se integrarán en un equipo de alto rendimiento, centrado en el desarrollo de aplicaciones en el sector de financiación de automóviles, utilizando tecnologías como: PowerBuilder, .NET, PL-SQL, etc.
Tras un periodo de onboarding con el líder técnico y el resto del equipo, las principales tareas del puesto serán:
* Nuevos desarrollos/Desarrollos evolutivos.
* Corrección de errores/Gestión de incidencias.
* Pruebas.
* Metodologías ágiles.
Los requisitos que necesitarás para cubrir esta posición son:
* Formación en Ingeniería Informática o Telecomunicaciones.
* Valoramos la experiencia previa en una empresa.
* Otras herramientas: ServiceNow, GIT, Octane, Kairos, etc.
Habilidades Requeridas
* Programación estructurada y orientada a objetos.
* Lenguaje SQL para bases de datos.
* Trabajo en equipo.
* Capacidad analítica.
* Proactividad.
Idiomas
* Inglés (mínimo B2) / Francés (opcional).
Ofrecemos
* Formación continua durante el periodo de beca con el objetivo de potenciar los conocimientos y habilidades.
* Proyectos tecnológicos en los que los candidatos puedan aportar conocimiento y valor desde el inicio. Nuestro objetivo es que tu trabajo se vea reflejado y tenga impacto desde el inicio.
* Beca de 6 meses con posibilidad real de incorporación en contrato permanente al término de la beca.
* Modelo híbrido de teletrabajo.
* Un día de vacaciones por mes de trabajo (de acuerdo con la duración del convenio con la Universidad).
GRUPO BNP PARIBAS
El Grupo BNP Paribas es el principal banco de la Unión Europea y uno de los más importantes a nivel internacional. Contamos con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados en 13 líneas de negocio.
CIB
BNP Paribas Corporate & Institutional Banking proporciona a grandes empresas, multinacionales e instituciones financieras diversas soluciones en las áreas de asesoramiento, financiación, banca transaccional, mercado de capitales, liquidación, compensación y custodia de valores, servicios de gestión de activos y fondos y soluciones a emisores corporativos. Cuenta con 620 profesionales en España con oficinas en Madrid, Barcelona, Bilbao y A Coruña. La entidad dispone de una red en 56 países.
MISIÓN
Acompañar al departamento en todo lo que se refiere a atracción del talento y movilidad en el Grupo BNP Paribas en España.
RESPONSABILIDADES
- Trabajar en estrecha colaboración con l@s especialistas en atracción del talento y movilidad.
- Organización de reuniones y comunicación con los responsables de contratación, estudiando sus necesidades y objetivos de contratación.
- Publicación y criba de las ofertas de empleo.
- Realización de las entrevistas de selección y proporcionar feedback de/a los candidatos.
- Asesorar a los interesados en las mejores prácticas de reclutamiento.
- Actualización continua de la herramienta de selección (Avature) para proporcionar informes de forma recurrente.
EXPERIENCIA
No se requiere experiencia para el puesto.
IDIOMAS
Nivel de inglés alto.
HERRAMIENTAS
Conocimientos de excel nivel medio.
COMPETENCIAS REQUERIDAS
- Capacidad para colaborar y trabajar en equipo.
- Orientación a resultados.
Compromiso de diversidad e inclusión
BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.
GROUP BNP PARIBAS
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
ABOUT THE JOB
MISSION
The main missions of the IT Risk and Governance function are:
- To provide ITTF with a methodological framework that allows controlling and improving the quality of the delivery of all ITTF divisions both for central and international perimeter.
- To sponsor, ensure and monitor de deployment of BNP Paribas IT Governance (V6) worldwide, which is a common IT Governance framework applicable to all IT entities within IT Group
RESPONSIBILITIES
• Establish with ITTF divisions a close collaboration partnership in order to implement good practices related to the methodology and quality framework of projects and applications life cycles
• Establish with ITTF divisions communication channels to Identify and implement relevant indicators to monitor the quality of the activity and the delivery of each group
• Guarantee the quality and the completeness of data managed within the quality framework in order to produce a monthly quality assessment reporting to ITTF IT Risk management
• Sponsor the execution of quality reviews (process maturity evaluations) by the ITTF divisions, and support the implementation of the resulting improvement plans
• Contribute to the simplification and optimization of the traditional methodology of projects and applications, for instance, with the deployment of Agile methods
• Contribute to the implementation of a Quality Community to communicate, share, train and promote continuous improvement around methods and quality
• Contribute with OPC team to the annual OPC Controls execution on projects and applications
• Understand the main pillars of the IT Governance framework and contribute to the adaptation of procedures and processes to implement them within ITTF for central and international perimeter
REQUIREMENTS
Professional Experience
- 3 to 5 years
- Training and occupational experience
- Business school or University Graduate
- Experience in Banking/ IT activities
- Knowledge of IT project management and project management methodologies
- Excellent proficiency of Excel, Powerpoint, Sharepoint
Skills and behaviour
- Ability to dialogue
- Self-discipline, precise, rigorous, with strong sense of organization
- Critical mindset, curiosity, with sense of initiative
- Good communication (oral, written, with powerful Powerpoint usage) and relationship skills,
- Fluent English, French is strong “nice to have”.
BENEFITS
• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan.
• Hybrid telecommuting model (50%).
• 32 vacation days.
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
GRUPO BNP PARIBAS
- Estudios
Estudios o análisis de mercado
Marketing
Ciencia de datos
Estadística
- Experiencia
No requerida, pero deseada
- Idiomas
Inglés, B2 hablado y escrito
- Técnicas
- Soporte al programa de NPS/experiencia del cliente:
1. Participación en la gestión metodología de las encuestas del programa NPS: selección de clientes, datos, cuestionarios y representatividad de las muestras.
2. Documentación de los comentarios de los clientes (a través de los diferentes canales de contacto) a los departamentos implicados.
- Análisis de datos:
1. Recopilación, actualización y análisis de la información sobre las necesidades y comportamientos de los clientes utilizando la herramienta de la empresa (Medallia).
2. Apoyo en la preparación de los informes semanales, mensuales y trimestrales del departamento.
3. Ayuda en la definición de los planes de acción y seguimiento del feedback loop.
- Mejora de procesos:
1. Colaboración en la identificación y propuesta de soluciones para optimizar los procedimientos de experiencia cliente con el resto de las áreas de la compañía.
2. Soporte en la gestión de mejoras e incidencias en la herramienta Medallia (web/app).
3. Soporte en la gestión de actualización y mejoras de las encuestas activas en Medallia.
- Participación en proyectos:
1. Ayuda en la definición de las iniciativas internas y externas para mejorar la experiencia general del cliente.
- Comunicación:
1. Participación en la redacción de artículos de prensa para el periódico interno de Cetelem.
2. Participación en la organización de eventos NPS (Workshops, reuniones, día NPS…)
- Transversales & Comportamentales
Trabajo en equipo
Capacidad de resolución
Trabajo bajo presión
Únete a BNP Paribas PF España, certificada por ChooseMyCompany con el sello de calidad HappyIndex Trainee. Este sello nos califica como una compañía atractiva para los estudiantes, gracias al feedback de nuestros propios becarios.
GROUP BNP PARIBAS
Want to help shape the bank of tomorrow today?
How can the Bank leverage data to assess credit risk on its portfolio of existing and new clients
Risk assessment encompasses various elements: how likely is it that a client will not be able to comply with the contractual requirements of his loan? What will be the client’s outstanding balance in this situation? What loss is the bank expected to suffer if a client is no longer able to repay a loan?
As a member of the RISK Models team, you will join a team of experts whose goal is to answer these questions through the development of statistical or expert models.
By analysing historical data, working together with the business lines, IT department, the modelling experts at BNP Paribas group and taking into account the remarks of supervisor representatives, the team creates tools that help the bank calculate the capital requirements for its credit exposure, the risk component of the credit price or that contribute to the approval process of a new credit.
Your personal tasks will be:
· Designing and developing models for credit risk on the scope mainly of companies
· Finding, managing and using the most appropriate data sources for modelling purposes
· Working with expert colleagues and business representatives to examine the results and keep models grounded in reality
· Documenting each step of the development and informing decision makers by presenting them options and results
· Ensuring correct implementation of the tools (together with the IT department)
· Continuously assessing models by means of back-testing
· Answering specific, external requests regarding statistics related to credit risk assessment
· Following-up evolutions in the regulation and in credit risk modelling best-practices
· Potential expansion of responsibilities to encompass HR-related tasks, complementing existing operational duties.
- Studies
· Master degree or higher in Mathematics, Economy or Econometrics, Statistics or a similar background where analytics and figures prevail.
- Experience
· Work experience of at least 5 years in credit risk modelling (PD/LGD/LGDD/CCF).
- Languages
· You express yourself perfectly in English, in particular in the writing form. You ideally speak French fluently.
- Technical
· You have strong SAS programming skills.
· It is considered an asset if you have some experience with Big Data technologies, ratings & scorings use across the bank or credit products.
- Transversal & Behavioral
· You are able to manage long-term deadlines and plan your work accordingly.
· You are creative, you pay attention to details, and you are able to work easily with both technical and business-oriented people.
GROUP BNP PARIBAS
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
ITTF Spain
ITTF is a unique organization within the BNP PARIBAS IT Group. ITTF is responsible for the alignment of IT programs with the strategy and objectives of Finance and Risk. With more than 150 team members located in Madrid and Lisbon, the ITTF EMEA hub operates as a platform providing resources and expertise to deliver on tasks and projects in all areas of Finance, Risk and ALM-Treasury. This landscape is constantly growing due to major regulatory reforms, including the implementation of ESG commitments, digital transformation with the accelerated switch towards cloud technologies and major global projects that will shape the transformation of BNP Paribas.
ABOUT THE JOB
MISSION
Within ITTF, Finance Dedicated Solutions (FDS) is a Group in charge of servicing Finance processes and users on a worldwide scope.
There are three Domains in FDS: Consolidations Solutions dedicated to Head Office Reporting, Operating Solutions dedicated to specific Finances processes and Local Regulatory Reporting Solutions (LRRS) dedicated to local or regional Finance teams producing the Financial statements & Financial prudential reporting towards the National Central Banks.
The missions of the LRRS team are to:
- Help and participate on the OFS migrations of the LRR streams (teams)
- Support the design and systems-and-solutions-building for LRR Finance processes & users
- Comprehend and help on the adaptation of regional activities of the existing systems & solutions
- Support, run and manage the LRR systems & solutions
- Help on the incidents of the LRR systems & solutions management
- Ensure communication with users and stakeholders.
- Contribute to the training and change management of the Finance users
- Strive to continuously improve the service provided by LRRS by tracking inefficiencies within LRRS and contributing to review Finance LRR processes
- Learn and support the implementation of the new FRESH framework and in particular agile @scale methodology and collaborative cross stream fertilization
Concerning the EMEA region, a dedicated LRRS team is set up in the ITTF EMEA Hub. The analyst position is part of that team.
The ITTF EMEA Hub operates as a service center providing resources and expertise to deliver on tasks and projects prioritized by ITTF On-Shore stakeholders. The ITTF EMEA hub is itself hosted within the Oxygen Platform and covers Lisbon & Madrid Locations.
The ITTF EMEA Hub operates under the “Extended Team” model encompassing a clearly defined functional reporting line for each team to on-shore Managers who supervise the activities performed.
RESPONSIBILITIES
Your main responsibility is to support the team leaders on the transversal tasks.
Your main tasks include:
- Enhanced the LRRS documentation: improve the LRRS EMEA sharepoint organization, insure and follow the quality of the sharepoint content, share with the team members the good practices.
- As a BA, support your squad on the data and application analysis, testing new developments and functionalities.
- Support on the definition of the LRR solution for the new entities joining OFS.
- Monitor BAU and guarantee processes execution.
- Collaborate in communication between the different teams and support in the management of transversal topics, (such as Agile at scale, documentation, global meetings preparation…)
REQUIREMENTS
Training and occupational experience
- Business school – Finance is a plus
Languages
- Operational in English mandatory
- Knowledge of French is a plus
- Knowledge of another European language is a plus
SKILLS
Technical:
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word), SharePoint is a plus
Transversal & Behavioral:
- Strong interpersonal communication (spoken and written) and customer orientation skills
- Ability to simplify complex information in a clearly organized and visually interesting manner
- Capability to work and interact with people of different expertise and hierarchical level
- Organizational skills: autonomy, capacity to manage several tasks in parallel, capacity to prioritize the activities
- Good documentation skills
- Collaborative work and team player
BENEFITS
- Paid internship
- Hybrid telecommuting model
- One vacation day per month worked (according to the duration of the agreement with the university)
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.