GRUPO BNP PARIBAS
El Grupo BNP Paribas es el principal banco de la Unión Europea y uno de los más importantes a nivel internacional. Contamos con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados en 13 líneas de negocio.
REAL ESTATE
BNP Paribas Real Estate presta servicios a lo largo de todo el ciclo de vida del inmueble: transacción, consultoría, valoración, Property Management e Investment Management. Cuenta con un equipo de Project Management dedicado a la planificación, coordinación y gestión de procesos constructivos, y otro para el estudio de los mercados.
SOBRE EL PUESTO
RESPONSABILIDADES
· Apoyo al área de Logístico en las actividades relacionadas con la función comercial.
· Seguimiento de operaciones en el segmento de logístico.
· Seguimiento de clientes.
· Gestión y actualización de páginas web y bases de datos
· Realización de estudios de mercado
· Elaboración de informes
· Apoyo al área comercial y de marketing
REQUISITOS
*Imprescindible incorporación inmediata a tiempo completo y posibilidad de firmar convenio con la universidad.
Interés por el campo de Real Estate
Inglés intermedio (B2)
Dominio de Excel
COMPETENCIAS CLAVE
- Proactividad
- Capacidad resolutiva
Compromiso de diversidad e inclusión
BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.
BECA BNP PARIBAS REAL ESTATE – CONSULTORÍA VALORACIONES
Objetivos Generales:
-Desarrollar habilidades análiticas y técnicas en la valoración de propiedades inmobiliarias, aplicando metodologías estandarizadas.
-Adquirir conocimientos sobre el mercado inmobiliario, tendencias económicas y cómo influyen en la valoración de activos.
– Mejorar la capacidad de toma de decisiones basadas en datos y análisis de mercado para asesorar a clientes.
– Contribuir con el equipo de Valoraciones (Consulting) brindando apoyo en la creación de informes y análisis para clientes, desarrollando habilidades de comunicación y presentación.
– Integrarse en el entorno corporativo y en la dinámica de equipo, aprendiendo sobre los procedimientos de BNP Paribas Real Estate.
Funciones y tareas / actividades a realizar por el alumno:
– Recopilación de datos de mercado: buscar, analizar y organizar información sobre distintos activos inmobiliarios, transacciones y tendencias de mercado.
– Soporte en la elaboración de informes de valoraciones: Apoyo al equipo en la preparación de informes detallados, aplicando diferentes enfoques de valoración.
– Gestión y actualización de bases de datos: mantener actualizadas las BBDD internas de los distintos activos, añadiendo información sobre propiedades, transacciones y otras métricas relevantes. Uso de CRM.
– Análisis de rentabilidad: apoyo en la realización de estudios de viabilidad económica de proyectos inmobiliarios.
– Apoyo en presentaciones a clientes: participar en la creación de presentaciones y documentos que serán utilizados en reuniones con clientes, asegurándose de que la información sea clara y precisa.
– Colaboración en proyectos del departamento
REQUISITOS
*Imprescindible incorporación inmediata y posibilidad de firmar convenio de prácticas con la universidad.
· Cursando o finalizando grado en Arquitectura o similares. Valorable Máster.
· Valorable experiencia en el sector inmobiliario.
· Inglés fluido: mín. C1. Francés valorable.
· Habilidades en Paquete Office, sobre todo Excel.
Compromiso de diversidad e inclusión
BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.
GROUP BNP PARIBAS
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
Spain IT Production
Spain IT Production organization consists of CIB ITO & ITG IT Platforms and is responsible for providing IT Production services to our Clients in EMEA, ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. IT Production organisation includes Infrastructure services, Telecom & Workspace, Production Security and Application Production domains and associated transversal services (CTO Office, Control Tower, PMO and IT Continuity). In Spain, IT Production relies on a Platform with over 400 experts that provide full-stack support services ensuring a secure, stable, standardized, and efficient production.
ABOUT THE JOB
MISSION
Maintain and improve the overall Mainframe Security
RESPONSIBILITIES
· z/OS (STS) security rules improvement
· IAM solution deployment, including MFA specificities, to all partitions operated by PRODSEC
· Study and implement the access-based model using business profile and technical profile
· Workflow optimization related to all requests outside IAM
· Least privilege model definition and implementation depending on user profile and admin profile
· 2FA global deployment to control all the mainframe access
· Activity documentation and reporting
· Specific subject management and end to end follow up with the Security Mainframe PMO
· Steering committee and audit contribution (IG, IBM, CAC, …)
REQUIREMENTS
- Studies
No specific training required
- Experience
o 10 years working on Mainframe environment
o 5 years specifically on Mainframe Security (RACF and / or TSS)
- Languages
High Level of English (written / spoken).
French speaking will be appreciated.
SKILLS
- Technical
o RACF expert
o z/OS expert
o TSS good knowledge
o DB2 good knowledge
o Project management good knowledge
o Secure expert
o Service Now good knowledge
o Project Management good knowledge
- Transversal & Behavioral
o Easy to work with
o Solidarity
o Availability
BENEFITS
• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan.
• Hybrid telecommuting model (50%).
• 32 vacation days.
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
GRUPO BNP PARIBAS
Analizar a través del esquipo especializado a su cargo el cumplimiento del tratamiento de las operativas inhabituales Seguimiento de los circuitos de comunicación previos al bloqueo de los clientes considerados como alertas por Operativa
•Intercambios con Compliance en el seguimiento de las acciones y las actualizaciones que se vayan produciendo del procedimiento
•Responsable del tratamiento de alertas en las herramientas del grupo NETREVILLE y su confirmación a través de Vigilance, Factiva u otras herramientas que se puedan incorporar
•Responsable de la contactación de clientes que lo necesiten por motivos de TM
•Creación de reportes de seguimientos locales y de grupo solicitados por equipos implicados en las políticas de protección de BdC y FT
•Aportador a proyectos y procesos que requieran una evolución y que estén impactados por cualquiera de las políticas de BdC y FT en el tratamiento de las Operativas Inhabituales
- Estudios
- Superiores en Económicas y Empresariales
- Experiencia
- Mínimo 2 años como Manager de equipo operacional
- Conocimiento de los procesos operacionales de la entidad
- Gestión de equipos
- Conocimiento de la normativa bancaria vigente
- Idiomas
- Nivel de inglés B2 mínimo imprescindible
- Se valorarán los conocimientos de francés
- Técnicas
• Data Warehouse , MdTEL, Luxor, WACC, CICS, IH360, GED CLIENTES, MILES,
• NETREVEAL, RSI o terminal financiero
• Consultas Vigilance, Factiva y e-informa
GRUPO BNP PARIBAS
El Grupo BNP Paribas es el principal banco de la Unión Europea y uno de los más importantes a nivel internacional. Contamos con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados en 13 líneas de negocio.
REAL ESTATE
BNP Paribas Real Estate presta servicios a lo largo de todo el ciclo de vida del inmueble: transacción, consultoría, valoración, Property Management e Investment Management. Cuenta con un equipo de Project Management dedicado a la planificación, coordinación y gestión de procesos constructivos, y otro para el estudio de los mercados.
SOBRE EL PUESTO
MISION
Ayuda a la organización a identificar posibles riesgos asociados a las figuras que intervienen en las operaciones de negocio u operativas internas, principalmente relacionados con blanqueo de capitales, riesgo reputacional o impago, ofreciendo toda la información necesaria al resto de equipos para decidir si empezar o continuar con la relación o no.
RESPONSABILIDADES
Apoyo al equipo de KYC operation:
Iniciación del proceso: Tras la solicitud del RM, iniciación del proceso KYC en el caso de nuevos clientes en MDS
Recolección de documentación e información: Contribución a la recopilación de información y documentación de naturaleza pública
Screening: Tras la fusión de los equipos de Data Control y KOT, el equipo de KYC Operations colaborar en el proceso de de screening en Vigilance, incluyendo el análisis de resultados relacionados con listas de sanciones y listas PEP. Análisis de noticias adversas a través de la herramienta DJAAMS, en caso de ser aplicable al caso, y evaluación de la materialidad de dichas noticias adversas.
Procurement: Colaboración activa en el alta de proveedores externos, incluyendo el apoyo en todas las tareas relacionadas con el proceso de Procurement
**Las tareas arriba indicadas no solo hacen referencia al proceso KYC, asumiendo el equipo de KYC Operations todos los procesos relacionados con la diligencia debida “Know Your XXX”
El equipo de KYC Operations contribuye a las medidas de diligencia debida, identificando y escalando debidamente todos los factores de riesgo relacionados con las operaciones de negocio u operativas internas. Así, es su obligación informar al resto de los equipos implicados en el proceso (equipo comercial, compliance, management, etc) de cualquier evento que pudiese suponer un riesgo desde la perspectiva de KYC, de forma totalmente independiente e imparcial.
REQUISITOS
*Imprescindible incorporación inmediata y posibilidad de firmar convenio de prácticas con la universidad
- Inglés B2
- Conocimientos legales básicos
- Conocimientos en materia de prevención de blanqueo y sanciones internacionales son deseables
- Groupware Microsoft Exchange Outlook
- Compliance Vigilance
COMPETENCIAS CLAVE
· Proactividad
· Capacidad resolutiva
· Trabajo en equipo
· Ganas de aportar y aprender
Compromiso de diversidad e inclusión
BNP Paribas Grupo en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades de empleo a todos los que buscan trabajo. Nos comprometemos activamente a garantizar que ninguna persona sea discriminada por motivos de edad, discapacidad, cambio de género, estado civil o de matrimonio, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el centro de nuestra política de contratación porque creemos que fomentan la creatividad y la eficiencia, lo que a su vez aumenta el rendimiento y la productividad. Por tanto, en igualdad de condiciones en cuanto a cualificación y competencias para el puesto, accederá la persona candidata del sexo menos representado en ese nivel. Nos esforzamos por reflejar la sociedad en la que vivimos, manteniendo la imagen de nuestros clientes.
GROUP BNP PARIBAS
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Ensure the stability of the service
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Increase the service’s performance
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Follow and implement the global strategy
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Keep all tools/systems/procedures up to date
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Ensure the best customer experience
- Key accountabilities
- Activities
- Corporate Accountability
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5 to 10 years’ experience working in IT infrastructure (ideally in Corporate Banking environments).
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Ability to understand business needs.
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Advice and fact-based assessments related to technological tools or programs.
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Effective written and spoken communicator at all levels, with the ability manage senior stakeholders and present at committee level.
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Fluid in framework adoption, participation and collaboration.
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Experience with ITIL-based service management and support tools (Service Now).
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Experience in maintaining knowledge databases.
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Experience working in a multi-cultural atmosphere and ability to work successfully as part of a multidisciplinary team.
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Strong ability to work flexibly – managing onboardings, changes and absorbing new information rapidly.
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Experience with automation, self-service portals, and AI-driven support tools is a plus.
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Customer-focused with a commitment to delivering a superior end-user experience.
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Functional Analyst skills.
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Good planning, organizational skills, and the ability to work to tight schedules.
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Good interaction capabilities and assertiveness.
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Good interpersonal and communication skills, to gather information from and for people.
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Experience of delivering strategic priorities within strict timelines.
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Ability to work both autonomously and in constant collaboration with other areas.
- Essential
- Desirable
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Working hours: From 9:00 to 18:00
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Hybrid work from home model
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On Call Services: No
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Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
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Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
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Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
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Flexible compensation plan.
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Hybrid telecommuting model (50%).
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31 vacation days.
Description
BNP Paribas is an international bank with leading positions in the European market. It is present in 74 countries and employs more than 183,000 people in 63 countries or territories, 146,000 of whom are in Europe. The Group holds key positions in its three main areas of activity: Domestic Markets and International Financial Services (whose retail banking and financial services network is part of Retail Banking & Services), as well as Corporate & Institutional Banking, which offers services to corporate and institutional clients. The Group supports its customers (individuals, entrepreneurs, SMEs, large companies and institutions) to help them carrying out their projects by providing financing, investment, savings and insurance services.
In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is number one in retail financing in Europe.
BNP Paribas is developing its integrated retail banking model in the Mediterranean countries, Turkey, Eastern Europe. In both its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas has leading positions in Europe, a strong presence in the Americas and a solid and growing network in the Asia-Pacific region.
BNP Paribas Corporate & Institutional Banking provides large companies, multinationals and financial institutions with various solutions in the areas of advisory, financing, transactional banking, capital markets, settlement, clearing and custody of securities, asset and fund management services and solutions for corporate issuers. It has 620 professionals in Spain with offices in Madrid, Barcelona, Bilbao and Coruña.
MISSION:
The Audit Professional Practices Associate is a member of the Professional Practices Expertise Center for Europe, Middle and Africa working in dual office mode with a Team in Paris and is part of Inspection Generale.
The Audit Professional Practices Expertise Center main objective is to support the Inspection Générale Management Teams (heads of Domains & Heads of Hubs) in the planification, steering and reporting of the audit work. By contributing to the different key processes of IG – excl. conduct of assignment – the Audit Professional Practices Associate helps Inspection Général to abide by the IIA standards and other requirements (set by the ECB notably), and to provide adequate management information to the General Management and Board of BNP Paribas.
RESPONSIBILITIES:
As the creation of the Expertise Center is dual office mode in a novelty, the below tasks and activites will be implemented progressively. Team members will, as well, act as a priviledged point of contact towards Heads of Hubs and Domains.
▪ Audit planning processes:
– Collection and preparation of data sourced from Global systems (RCSA, Historical Incidents, FTEs etc) to initiate the cartography update and risk assessment processes
– Weekly follow-up and reporting of process progress (for Risk Assessment in particular)
– Identification of opportunities for transversal assignments for the Audit Plan
– Preparation and analysis of data facilitating the optimal engineering of the Audit Plan
– Powerpoint decks preparation for governance bodies (intermediary synthesis and validation)
– Audit trail input in the systems where appropriate
▪ Audit committees deck preparation
– Integration of powerBI charts and tables in the deck
– Analysis of underlying data to propose a first set of comments
– Deck proposal to be finalized by the speaker (who will fine-tune the comments)
▪ Recommendations follow-up: pre-production of the outstanding recommendations follow-up reports and committee decks
▪ Annual Audit Activity Report (ARIG)
– Collection of information (reco findings, IG opinion, RA,)
– Data analysis
– Pre-production and proposal for a V0 of the ARIG report deck incl. comments
▪ SLAs and Invoicing
– Drafting / maintenance of the SLAs and steering of their integration / cleaning in RISK360 (where appropriate)
– Management of the allocation and/or invoicing process for each SLA (monthly or quarterly basis)
REQUIREMENTS:
Training:
– Degree in Economics, Finance and Accounting
– or Engineering school
– or Master in Business Management
Experience:
Financial and / or Risk Analysis and Advisory and/or Business Management ([3 – 4] years)
Data Analysis (2 years)
Tools and Methodologies:
– MS OFFICE PACK MICROSOFT POWERPOINT (Proficient)
– MS OFFICE PACK MICROSOFT EXCEL (Proficient)
– PowerBI (end user)
Languages:
• English:Fluent
• French:Optional
SKILLS:
Risk awareness / internal control culture Proficient
Data processing & analytics Proficient
Capacity to communicate (written and verbal) Proficient
Ability to collaborate/Teamwork Proficient
Active listening Proficient
Organisational skills Proficient for specialist
Adaptability Proficient
Analysis and synthesis capabilities
Trasversal & Behavioral:
• Adaptability
• Critical thinking
• Attention to detail/rigor
BENEFITS:
• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan
• Hybrid telecommuting model (50%)
• 31 vacation days
Diversity and Inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
GRUPO BNP PARIBAS
Estamos buscando una persona apasionada por el aprendizaje y dispuesta a trabajar en equipo. Una persona con iniciativa, capaz de aprender rápidamente y adaptarse a las necesidades del negocio y del equipo, dispuesto a ayudar y apoyar en todo lo que se necesite dentro de sus funciones administrativas. Esto incluye la gestión de datos, comunicaciones a clientes o seguimiento del riesgo del portfolio entre otros.
- Colaboración en la gestión de solicitudes y apoyo a los equipos de Atención al Cliente
- Apoyo a las campañas Comerciales con la regularización que sea necesaria
- Soporte en la recopilación de información de clientes, necesaria para dar respuesta a Organismos Oficiales
- Ayuda en el envío y gestión de comunicaciones masivas a clientes
- Colaboración en el intercambio de solicitudes y atención a Partners
- Apoyo en la gestión de Back Office según SLA establecido en cada tarea
- Participar en pruebas UATs del Proyecto de Banca Digital
- Estudios
Grado en Administración y Dirección de Empresas, Derecho u otras titulaciones similares
- Experiencia
Valorable experiencia en el sector de Banca y/o Financiero
- Idiomas
Valorable inglés
- Técnicas
Office nivel medio-avanzado
- Transversales & Comportamentales
Trabajo en equipo
Capacidad de adaptación y Flexibilidad
Capacidad de aprendizaje
Únete a BNP Paribas PF España, certificada por ChooseMyCompany con el sello de calidad HappyIndex Trainee. Este sello nos califica como una compañía atractiva para los estudiantes, gracias al feedback de nuestros propios becarios.
The role
As a Credit Risk Model Validation Specialist you will participate in the Review, Oversight and monitoring of all Credit Risk Models in force within BNP Paribas such as (IFRS9, Scoring Models, IRB, Stress Testing and ICAAP) and you would play a major role in the definition and challenge of BNP’s global modelling convergence across entities by helping in reaching full compliance with European Banking Regulations such as (CRD, CRR, Basel IV).
Additionally, the role may occasionally require reviewing and assessing other models that may affect any of the credit risk cycle decision making process including ESG related models and would require an ongoing monitoring to ensure that existing models implemented meet Group’s requirements in terms of performance (Review of Estimates and Backtesting)
As such, you will join an international team named – RISK Independent Review and Control – with presence in up to 9 countries comprised by a wide range of experienced and skilled professionals in the Credit Risk Domain that would give you the chance to liaise with senior executive members across BNP’s Paribas RISK organization– including Model Development teams, Internal Audit and Risk Officers – across the different entities BNPP has in several locations including BNL – Italy , Fortis – Belgium , BNPP – France , BGL – Luxembourg .
The role would additionally encompass participating in the validation of to the Group’s Global Corporate Models including Asset Finance, Large Corporates, LBO, Financial Institutions) and would require a frequent interaction with regulatory bodies (ECB , ACPR).
The role’s location:
The current position herein offered is based in Madrid where the BNP’s MADRID RISK HUB is based joining a large community of Risk Professionals in the domains of Big Data and Artificial Intelligence, Operational Risk Control , Credit Market and Counterparty Risk, Cyber Security and Project Management.
Hybrid working policy with significant flexibility to work from home is offered.
What we are looking for:
Up to three candidates are being sought by the Independent Review and Control, candidates should:
- Show a strong statistical knowledge in the domains of (statistical inference and probability, clustering, time series forecasting).
- Show strong critical thinking and passion for learning.
- Knowledge of the latest regulatory requirements including (NDOD, Basel IV, EBA Guidelines, IFRS9, CRR/CRD, Collateral eligibility, ECB Guide to Internal Models).
- Have previous experience in the development and/or the Validation of both Retail and Corporate/Global models.
- Knowledge of SAS.
- Have good communication and synthesis skills.
- Have had previous experience in liaising with regulatory bodies such as (ECB, ACPR,Bank of Spain) and has participated in on-site missions such as IMI and OSI.
- Be fluent in English both written and spoken.
- Be rigorous and have the capacity to work on its own.
- Have a good team-spirit and passion for collaboration.
- Knowledge of Machine Learning algorithms and prior experience with Python and R programming will be positively taken into consideration.
About BNP Paribas
BNP Paribas is the top bank in the European Union and a major international banking establishment. It has close to 190,000 employees in 65 countries, including almost 145,000 in Europe and around 4.700 employees in Spain only.
As a first-tier international banking group, BNP Paribas possesses leading platforms and businesses in Europe, a deep footprint in the Americas, and a solid, fast-growing set-up in the Asia-Pacific region. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy and Luxembourg. It also deploys its integrated retail banking model in countries of the Mediterranean rim, in Turkey and in Eastern Europe.
With nearly 190,000 employees, BNP Paribas is present in 65 countries.
Head of Cash Management Servicing Iberia BNP Paribas
BNP Paribas is a leading European bank in terms of Cash management activity.
Cash Management Servicing represents a key business of CIB involving different poles of BNPP and relying on several teams all along the value chain. This is an activity acting for corporate clients in respect to their cash management services and products.
CIB Cash management’s objective is to be first in terms of quality of service, keeping the client at the heart of our activity and ensuring customers’ satisfaction.
EMEA CIB Cash Management Servicing organization started its transformation journey and a new model has been defined to support business ambition.
To accompany and monitor this transformation in a stimulating environment, we are looking for Leaders to join this pan-European challenge, managing Servicing teams, accompanying the new organisation implementation, based on new skills, new processes and on a new IT set-up.
You will work closely with the business and Sales (Cash Management, Relationship Manager, Business Manager, Local Product offer manager, etc. ), products teams (Cash Management payments and collection, Liquidity management, e-banking, etc ), and with EMEA Teams Hub.
Mission:
As Head of local Servicing your role is to guarantee the timely delivery of Cash Management Servicing activities for all Corporate Clients. You lead teams of analysts, account managers and local ebanking specialists who ensure the efficient delivery of high quality service to clients in the management of their current accounts and Cash Management servives.
You will leverage all BNP Paribas capabilities to ensure the most appropriate solutions are offered to our clients with the highest ethic and conduct standards. You will also be responsible to implement the Cash Management Servicing strategy locally to contribute to position BNPP as a global leader for Cash Management expertise and knowledge in the market.
Responsibilities:
- Management Overview
- Manage the day‐to‐day activities ensuring, targets are achieved and contribute to the performance of Servicing services. Analyse and monitor team activity and report accordingly.
- Ensure the management of teams performance, mentoring and resourcing to maintain a best in class service.
- Engage and collaborate with all Support & Servicing teams (e.g. Local Ops , Lisbon Servicing teams ,etc.) with aim to improve coordination & communication
- Ensure teams organization and governance are relevant by organizing regular team meetings to encourage exchange of ideas and monitor projects and initiatives
- Ensure close collaboration with EMEA CM Servicing Head to accompany the new organisation implementation and to run the activity efficiently within the whole CM servicing ecosystem
- Develop quality of service
- Maintain regular communication with clients, team leaders to keep them advised of progress with service delivery and any other material issues arising
- Ensure clients’ satisfaction during the whole implementation, post-implementation & maintenance and Daily Servicing processes
- Initiate changes to improve productivity and quality or reduce operational risk
- Implement the Cash Management Servicing strategy locally to ensure a best in class service
- Risk monitoring and control
- Design, implement and maintain an optimal control framework to ensure reliability and traceability of the work done
- Ensure all controls, procedures and risk assessments reviewed and validated annually and define control plans to mitigate risks
- Risk control: ensure all incidents are tracked and monitored on the relevant system
- Ensure risk associated with the teams activity is assessed and validated with in accordance with the risk RCSA process
- Define, implement and maintain activity metrics and reporting
- Ensure productivity and quality control by implementing and monitoring relevant KPIs and KQIs
- Report encountered issues and achievements to Management, and input the relevant items in the internal reporting tools
- Ensure action plan is defined and implemented to improve service based on indicator results
- Ensure Team development
- Perform regular review on teams performance and fomalise these through 1-2-1 and semi annual and annual reviews
- Set Objectives which are measurable and deliverable – monitored by the team manager alongside performance review
- Contribute to Cash Management Servicing transformation to implement successfully the target model and ensure change management within the teams
- Define, review and roll-out training plan to continue to develop teams members
BENEFITS
- Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries
- Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity)
- Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities
- Flexible compensation plan
- Hybrid telecommuting model (50%)
- 31 vacation days
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.