GROUP BNP PARIBAS

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.

CIB

BNP Paribas Corporate & Institutional Banking provides large companies, multinationals and financial institutions with various solutions in the areas of advisory, financing, transactional banking, capital markets, settlement, clearing and custody of securities, asset and fund management services and solutions for corporate issuers. It has 620 professionals in Spain with offices in Madrid, Barcelona, Bilbao and Coruña. The entity has a network present in 56 countries.

MISSION

The Low Carbon Transition Group (LCTG) is BNP Paribas’ dedicated investment banking team focused on supporting the global transition to a low-carbon economy. The LCTG team covers Power & Renewables, Low Carbon Solutions (hydrogen, carbon capture, fuel retail amongst other end-markets) and Transition Minerals & Metals. The team is present in 4 main locations including Paris, Madrid, London and Frankfurt, covering Europe, Middle East & Africa and advises corporate clients, financial sponsors, and infrastructure investors on strategic and financial transactions across the energy transition sector.

RESPONSIBILITIES

• Perform financial analysis, valuation, and financial modeling (DCF, trading comparables, precedent transactions).
• Support the execution of M&A, capital raising, and strategic advisory mandates.
• Prepare client presentations, pitch books, and marketing materials.
• Conduct industry and company research focused on renewable energy, energy transition, decarbonization technologies, sustainable infrastructure and metals & mining.
• Assist senior bankers throughout live transactions and business development initiatives.
• Coordinate with product teams (ECM, DCM, Leveraged Finance, Project Finance) and industry coverage teams across BNP Paribas.

EXPERIENCE

At least 4 years of previous work experience in Mergers & Acquisitions in a top tier investment bank, boutique;

• Demonstrate an understanding of the M&A product including transaction structuring and analysis, valuation, fairness opinions, capital increases, IPOs, etc;
• Assume responsibility towards client satisfaction and helps develop client relationships at his/her level;
• Capacity to develop autonomously market awareness and general business culture;
• Modelling and valuation – knowledge of detailed and complex financial models (including VBA capabilities). Prior experience in Renewables specifically will be a strong plus;
• Experience in LCTG subsectors beyond renewables (e.g. Metals & Mining, biofuels, nuclear) will be highly appreciated
• Express his/her messages in an effective, organized way, appropriate to the audience being addressed;
• IT literacy in Microsoft Office and experience in using investment banking databases (e.g. Capital IQ, Bloomberg, Infralogic, Aurora, Wood Mackenzie) ;
• Willing to assume greater or new responsibilities (on the job / within the team);
• Demonstrate clear motivation to get things done and achieve results within the constraints defined;
• Strong capacity to support and foster a culture of good conduct;
• Demonstrate proactivity, transparency and accountability for identifying and managing conduct risks;
• Consider the implications of his/her actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure;
• Professional conduct in and outside office including working hours etc.

LANGUAGES

Fluent in English and Spanish. French is a strong plus.

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan.
• 32 vacation days.

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

As a Credit Risk Model Validation Specialist you will participate in the Review, Oversight and monitoring of all Credit Risk Models in force within BNP Paribas such as (IFRS9, Scoring Models, IRB, Stress Testing and ICAAP) and you would play a major role in the definition and challenge of BNP’s global modelling convergence across entities by  helping in reaching full compliance with European Banking Regulations such as (CRD, CRR, Basel IV).

Additionally, the role may occasionally require reviewing and assessing other models that may affect any of the credit risk cycle decision making process including ESG related models and would require an ongoing monitoring to ensure that existing models implemented meet Group’s requirements in terms of performance (Review of Estimates and Backtesting)(.

As such, you will join an international team named – RISK Independent Review and Control – with presence in up to 9 countries comprised by a wide range of experienced and skilled professionals in the Credit Risk Domain that would give you the chance to liaise with senior executive members across BNP’s Paribas RISK organization– including Model Development teams, Internal Audit and Risk Officers – across the different entities BNPP has in several locations including BNL – Italy , Fortis – Belgium , BNPP – France , BGL – Luxembourg .

The role would additionally encompass participating in the validation of to the Group’s Global Corporate Models including Asset Finance, Large Corporates, LBO, Financial Institutions)  and would require a frequent interaction with regulatory bodies (ECB , ACPR).

The role’s location:

The current position herein offered is based in Madrid where the BNP’s MADRID RISK HUB is based joining a large community of Risk Professionals in the domains of Big Data and Artificial Intelligence, Operational Risk Control , Credit Market and Counterparty Risk, Cyber Security and Project Management.

Hybrid working policy with significant flexibility to work from home is offered.

What we are looking for:

Up to three candidates are being sought by the Independent Review and Control, candidates should:

• Show a strong statistical knowledge in the domains of (statistical inference and probability, clustering, time series forecasting).
• Show strong critical thinking and passion for learning.
• Knowledge of the latest regulatory requirements including (NDOD, Basel IV, EBA Guidelines, IFRS9, CRR/CRD, Collateral eligibility, ECB Guide to Internal Models).
• Have previous experience in the development and/or the Validation of both Retail and Corporate/Global models.
• Knowledge of SAS.
• Have good communication and synthesis skills.
• Have had previous experience in liaising with regulatory bodies such as (ECB, ACPR,Bank of Spain) and has participated in on-site missions such as IMI and OSI.
• Be fluent in English both written and spoken.
• Be rigorous and have the capacity to work on its own.
• Have a good team-spirit and passion for collaboration.
• Knowledge of Machine Learning algorithms and prior experience with Python and R programming will be positively taken into consideration.

About BNP Paribas

BNP Paribas is the top bank in the European Union and a major international banking establishment. It has close to 190,000 employees in 65 countries, including almost 145,000 in Europe and around 4.700 employees in Spain only.

As a first-tier international banking group, BNP Paribas possesses leading platforms and businesses in Europe, a deep footprint in the Americas, and a solid, fast-growing set-up in the Asia-Pacific region. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy and Luxembourg. It also deploys its integrated retail banking model in countries of the Mediterranean rim, in Turkey and in Eastern Europe. 

With nearly 190,000 employees, BNP Paribas is present in 65 countries.

GROUP BNP PARIBAS

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.

CIB2S

BNP Paribas in its Securities Services business offers a wide range of services derived from the purchase and sale of financial instruments and units in investment funds, such as their settlement, custody, valuation, administration and financing and all financial transactions derived therefrom (dividend payments, capital increases, fund subscriptions and redemptions, etc.).

ABOUT THE JOB

MISSION

We are looking to hire a junior for back office with no experience to join our Madrid team. As a junior back office, you will report to the manager and assist with various administrative tasks. This includes data management, processing client instructions, handling payments, knowledge of the Spanish market to help clients to manage risk and avoid potential incidents.

RESPONSIBILITIES

Provide support and deliver operational processes to ensure timely and accurate processing of securities. Ensure trade transactions are booked correctly in systems for clean downstream settlement.

–       Ensuring compliance with procedures

–       Ensure that checklists are completed and followed

–       Ensure customer care and business throughout the day

–       Ensure proper monitoring of Service Level Descriptions and specificities agreed with clients

–       Monitoring of customer incidents and problems

–       Data management and record keeping

–       Completing tasks within regulatory compliance

–       ‘Client focus’ attitude to maintain a fluid relationship with clients that enable them to obtain their best service perception

–       Knowledge of customers and their characteristics and specifications

–       Propose ideas and improvements, take initiative

REQUIREMENTS

• Studies

        –   Degree in related field of study (business admin. or similar)

– –    Master on Finance or business school or equivalent will be a plus

• Experience

–       Experience in finance or related positions is not required, but it will be valuable.

• Languages

–       English (minimum of level of C1, but C2 is a plus). French is also a plus

SKILLS

• Technical

–       Knowledge of Microsoft Office suite

–       Knowledge of Power BI 

–       Knowledge of prompting for LLM models 

• Transversal & Behavioral

–       Being responsible and organized

–       –       Ability to work under pressure, within tight deadlines and with complex client requirements

–       Ability to collaborate and work in a team

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

• Flexible compensation plan. 

• Hybrid telecommuting model (50%).

• 34 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

INDEX

1️⃣ Who we are
2️⃣ Mission
3️⃣ What you’ll do
4️⃣ What you’ll bring
5️⃣ Our perks
6️⃣ About BNP Paribas

WHO WE ARE

We are the IT Spain Production organization, responsible for providing IT Production services to our clients in EMEA. Our team of over 400 experts ensures a secure, stable, and efficient production environment across infrastructure, telecom, and application domains. We focus on delivering a reliable digital market evolution through standardized and high-quality support.

MISSION

As part of the Open Cloud Platforms (OCP) division, you will join the CoE Automation unit. Your mission is to address the automation needs of the Production division in a standardized, scalable, and efficient way.

We are looking for a Terraform Enterprise Engineer to join our platform team in Madrid. You won’t just maintain the platform; you will act as a mentor, a catalyst for our company-wide Center of Expertise, and a technical leader for OCP Automation, guiding teams toward Infrastructure-as-Code (IaC) best practices and accelerating our cloud-native transformation.

WHAT YOU’LL DO

• Platform Governance: Configure Terraform Enterprise settings, including teams, access controls, and policies.
• Policy as Code: Maintain Organizational Policy as Code (OPA) and enforce policies using Sentinel.
• Operational Excellence: Manage workspace configurations, execution modes, and ensure high availability, backup, and disaster recovery for Terraform Enterprise.
• Module Development: Implement and maintain central modules and providers for the entire community.
• Integration & Automation: Ensure seamless links between Terraform Enterprise and the tool ecosystem (AAP, Vault, GitLab, etc.).
• Troubleshooting: Resolve complex execution issues, runs, and state management problems.
• Collaboration: Conduct regular code reviews and work closely with security and development teams to implement compliance and workflow integration.

WHAT YOU’LL BRING

• Mandatory: Minimum 1 year of hands-on experience specifically with Terraform Enterprise (not just open-source).
• Mandatory: Deep expertise in IaC principles, Private Module Registries, and state management.
• Mandatory: Proficiency with Git, CI/CD pipelines, and cloud platforms (AWS, Azure, or GCP).
• Mandatory: High standard of English (C1 level).
• Preferred: HashiCorp Certifications (Terraform Associate or Professional).
• Preferred: Programming/scripting skills (Python, Go, or Ruby).
• Preferred: Knowledge of the HashiCorp ecosystem (Vault, Consul, Nomad) and Kubernetes/Helm.
• Preferred: Operational French is a plus.
• Behavioral: An analytical mindset, the ability to work autonomously under pressure, and strong cross-functional communication skills.

OUR PERKS

• Hybrid telecommuting model (50%).
• 32 vacation days.
• Flexible compensation plan.
• Training programs, career plans, and international mobility.
• Corporate volunteering program (1 Million Hours 2 Help).

ABOUT BNP PARIBAS

We are BNP Paribas, a leading international bank present in 64 countries with over 178,000 professionals. We support individuals, SMEs, and large corporations through financing, investment, and insurance services. Our IT Spain Production hub is central to this mission, ensuring the technological stability that allows us to maintain leadership in Corporate & Institutional Banking across Europe and beyond.

APPLY NOW!

GROUP BNP PARIBAS

Wealth Management Intern for a 6-month internship, particularly to operational and administrative aspects.

Currently in the 3rd or 4th year of a degree in Business, Economics, Finance, or related fields.

Non required

Fluency in English required; additional languages are a plus.

Proficiency in Microsoft Office (Excel, PowerPoint, Word)

Strong organizational skills and attention to detail.

GROUP BNP PARIBAS 

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.

Infinity Finance HUB 

 BNP Paribas EMEA Finance employs 500 employees, of which more than 325 are based in Madrid. We manage more than 250 BNP Paribas entities from all over Europe, covering +60% of Group’s balance sheet and all group’s banking activities (Corporate & Investment Banking, Retail Banking, Personal Finance and other financial services activities). 

 Our mission is to measure, control and explain all the financial indicators required to monitor accounting, tax, regulatory, liquidity, credit risk reporting and management result activities. 

 ABOUT THE JOB 

 MISSION 

 Production of the monthly reporting to the local regulator authority (French National Bank, ACPR “Autorité de Contrôle Prudentiel et de Resolution”) 

 Participate to actions plans to solve data quality issues 

 Answer to ad hoc reporting requested by the regulator 

 Participate into new projects inquiries (regulatory and other) 

RESPONSIBILITIES

 Send on time accurate reporting to regulators 

 Showing proactivity on dataquality reviews and action plans 

 Being part of the team responsible of  the local regulatory reporting of BNP Paribas SA and Financial markets 

 Ensuring the monthly, quarterly and annual reporting to the local regulators (ACPR and Banque de France) 

 Coordinating with all involved stakeholders 

 Ensuring data quality and active participation to the data quality action plan. 

 REQUIREMENTS 

 *  Studies 

 Business school, University Graduate, Master Degree in Accounting, Finance or Engineering Degree 

  * Experience

2/4 years of experience in Finance within the Banking sector (Financial Accounting, Reporting, Business/financial analysis), including audit and consultancy firms

  * Languages

 English 

 French 

 SKILLS 

  * Technical

 Understanding of generally accepted accounting principles, both in IFRS and French GAAP on banking sector 

 Ability to analyze and challenge accounting numbers. 

 Working knowledge and understanding of generally accepted accounting principles 

  * Transversal & Behavioral

 Organisational skills 

 Communication skills – oral &written 

 Experience of working in international environment appreciated 

BENEFITS 

* Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

 * Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity). 

 * Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities. 

 * Flexible compensation plan.  

 * Hybrid telecommuting model (50%). 

 * 31 vacation days. 

 Diversity and inclusion commitment 

 BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

BNP PARIBAS GROUP

El Grupo BNP Paribas es el banco líder en la Unión Europea y un importante establecimiento bancario internacional. Cuenta con cerca de 185.000 empleados en 65 países. En España somos más de 5.100 empleados repartidos en 13 líneas de negocio.

CIB

BNP Paribas Corporate & Institutional Banking ofrece a grandes empresas, multinacionales e instituciones financieras diversas soluciones en áreas de asesoría, financiación, banca transaccional, mercados de capitales, liquidación, compensación y custodia de valores, gestión de activos y fondos, así como soluciones para emisores corporativos. Cuenta con 620 profesionales en España con oficinas en Madrid, Barcelona, Bilbao y Coruña. La entidad tiene una red presente en 56 países.

La Asesoría Jurídica y Fiscal presta servicio en estas áreas a las empresas del Grupo BNP PARIBAS en España. Sus sub-departamentos (Secretaría General y Digital, Contencioso, Fiscal, Structured Finance, Contracting,) gestionan los asuntos que les van llegando sobre esas materias y proyectos transversales con relevancia jurídica.

Studies

• Estudiante de Master (p.ej. Máster Acceso a la Abogacía, Máster Derecho Digital, Derecho de Empresa o similares)
• Graduado en Derecho 

Technical

• Capacidad de estudio
• Asimilación rápida
• Conocimientos de Administración Electrónica
• Conocimientos básicos de edición de páginas web

BENEFITS

• Modelo híbrido de teletrabajo.

• Un día de vacaciones por cada mes trabajado (según la duración del acuerdo con la universidad).

• Subsidio para comidas.

Diversity and inclusion commitment

El Grupo BNP Paribas en España es un empleador que ofrece igualdad de oportunidades y se enorgullece de brindar igualdad de oportunidades laborales a todos los aspirantes. Estamos comprometidos activamente a asegurar que ninguna persona sea discriminada por motivos de edad, discapacidad, reasignación de género, estado civil o de pareja, embarazo y maternidad/paternidad, raza, religión o creencias, sexo u orientación sexual. La equidad y la diversidad están en el corazón de nuestra política de reclutamiento porque creemos que fomentan la creatividad y la eficiencia, lo cual aumenta a su vez el rendimiento y la productividad. Nos esforzamos por reflejar la sociedad en la que vivimos, siempre manteniendo la imagen de nuestros clientes.

ABOUT BNP PARIBAS

We are BNP Paribas, the leading bank in Europe with a strong international presence in 64 countries. We support a diverse range of clients, from individuals to large institutions, with financing, investment, and savings services. Our FRS hub is essential to maintaining the regulatory integrity and technical evolution of our global operations.

WHO WE ARE

We are Finance & Risk Solutions (FRS), a specialized organization within the BNP Paribas IT Group. Our Iberian hub in Madrid, Lisbon, and Porto aligns IT programs with Finance and Risk strategies. We provide the expertise needed to handle major regulatory reforms, ESG commitments, and the shift toward cloud technologies.

MISSION

As an IT Project Owner – Business Analyst, you will lead the delivery of Local Regulatory Reporting (LRR) solutions. You will combine end-to-end project management with deep analytical design to ensure our systems meet current and future business needs. Your role is to translate strategic finance objectives into technical reality.

WHAT YOU’LL DO

• Manage the full project lifecycle, defining scope, budgets, and resources for transversal IT projects.
• Translate business requirements into functional specifications, user stories, and process maps.
• Coordinate internal IT teams and external vendors to ensure timely delivery.
• Coordinate User Acceptance Testing (UAT) and manage the defect backlog to ensure quality.
• Act as the primary link between Finance business units and the IT organization.

WHAT YOU’LL BRING

• Master’s degree in Accounting/Finance or an Engineering degree with finance knowledge.
• 2 years of experience in Finance or Project Management within the banking sector.
• Proven experience implementing International Financial Reporting Standards (IFRS).
• Fluent English (B2 minimum); French knowledge is a plus.
• Proficiency in Microsoft Office, SharePoint, and Jira (or similar Agile tools).
• Experience as a BA in Finance systems or accounting interfaces (preferred).
• Ability to simplify complex data and interact with different hierarchical levels.

OUR PERKS

• Training programs, career plans, and national or international mobility.
• Hybrid telecommuting model (50%).
• 31 vacation days.
• Flexible compensation plan.
• Corporate volunteering via the “1 Million Hours 2 Help” program.
• An inclusive environment supported by our Diversity and Inclusion Committee. Learn more: Diversity, equality and inclusion BNP Paribas.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

WHO WE ARE

We are BNP Paribas Real Estate, the real‑estate arm of Europe’s leading bank.
 We support the full property lifecycle: transaction, consulting, valuation, management, and investment.
 Our Project Management team plans, coordinates, and controls construction and market‑research activities.

MISIÓN

The Operations Project Manager supports the technical and operational aspects (project cost control, technical and project risks analysis, planning submission, procurement, negotiating and contracting with the design team and contractors, construction procedures, site monitoring, and completion/handover) of the property development process throughout the building phase. He/she ensures all work is completed efficiently and to pre-agreed quality, contractual obligations, approved business plan, and in line with environmental certifications targets. The position is based in Madrid, working within BNP Paribas Real Estate Spain, with functional reporting to the Iberian Property Development team (IbPD) based in Lisbon, and the Central International Property Development (CIPD) team based in Paris.  

The position reports to the Head of Country for Iberian Property Development. 

WHAT YOU’LL DO

WHAT YOU’LL BRING

With 4-5 years of experience in project development, the Operations Project Manager provides technical, operational, and engineering support for property development projects in Spain.

·         Languages: Spanish (Native), English (Fluent), French (optional) 

·         IT: Office (Proficient), CAD/Revit/Sketch-Up (optional)

Soft skills

1.  Adaptability
2.  Proactivity
3.  Client oriented
4.  Results oriented

BENEFITS

• Structured training programs, clear career plans, and national/international mobility opportunities.
• Diversity, equality and inclusion  BNP Paribas
• Corporate volunteering program “1 Million Hours 2 Help.”
• Flexible compensation plan.
• Hybrid telecommuting model (up to 40 % remote).
• 26 vacation days per year.

ABOUT BNP PARIBAS

We are BNP Paribas, a European banking leader with a global footprint in 74 countries.
 Our 192 000 professionals serve individuals, SMEs, and large corporations through financing, investment, savings, and insurance.
 Real Estate is a key pillar, helping clients create, manage, and grow valuable properties across markets.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

BNP PARIBAS

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.

CIB

BNP Paribas Corporate & Institutional Banking provides large companies, multinationals and financial institutions with various solutions in the areas of advisory, financing, transactional banking, capital markets, settlement, clearing and custody of securities, asset and fund management services and solutions for corporate issuers. It has 620 professionals in Spain with offices in Madrid, Barcelona, Bilbao and Coruña. The entity has a network present in 56 countries.

The Role:

The role of Quality Assurance Officer involves overseeing quality and compliance monitoring for all customers, ensuring alignment with regulatory requirements, industry standards, and a strong focus on risk, regulation, and Conduct Risk Framework.

Key Responsibilities: 

– Oversee the QA processes and ensure all performance is measured against the established Quality Monitoring framework

– Keep the framework up to date, ensuring compliance with all requirements and providing necessary support to team members to achieve competent status

– Lead a themed customer journey review program to enhance customer contact quality. Communicate findings and coordinate training interventions

– Implement and maintain processes for capturing and actioning feedback, ensuring timely follow-up and updates as needed

– Proactively identify high-risk areas and collaborate on action plans to address them

– Deliver high-quality trend reports and feedback to Quality Assurance Manager and Operations Managers to support ongoing quality improvement efforts

Skills & Attributes:

– Experience working in a Quality Assurance role or Senior KYC Officer background

– Ability to set objectives and lead teams to achieve them

– Excellent communication and interpersonal skills

– Strong analytical abilities and attention to detail

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan.
• Hybrid telecommuting model (50%)
• 32 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.